In-Shape Health Clubs

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With over 70 clubs throughout California, there΀s always a reason to get In-Shape. Our clubs offer an all-star fitness experience and feature key amenities and classes for all ages and fitness levels. There΀s something for everyone here.

Address: 615 Elmira Rd, Vacaville, CA 95687, USA

Phone: (707) 455-5010

Website

moc.epahsni@laicos

State: California

Zip Code: 95687

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Reviews

Great gym wish they were 24hrs Mon-Fri  rather than only Tues-Thurs, but it is what it is. Really nice rates and facilities the employees that work there are very accommodating and go the extra mile for the customer.

 9 years ago (07-10-2017)

I lpve this gym! The instructors and personal trainers are amazing. They have a variety of machines and weights that allow for maximum use. They also have a more secluded workout area that offers more privacy. 

 9 years ago (19-07-2017)

Edit to this post:
I have since received a call from them after posting this comment and they were now willing to make the necessary changes to the account removing my brother and adding my wife. All of this could have been avoided through proper communication yesterday and initially back in January. Since this issue has been corrected, i have increased the rating from 1 star to 3 stars. I only give 3 stars, because the staff's handling of the situation.

As for the gym overall, it is a great place to work out. I enjoy the environment and most of the people at the counter interact very well, even at 5am. I would recommend this place, but make sure you square away all the account details in the initial setup, as it could come back to bite you if you let them make the wrong choices.

Previous review, before corrective actions were made:

Had a pretty good experience until i tried to make a few changes to my account yesterday. Without going into extreme detail, My brother and I signed up to use this Gym back in Jan. My brother setup the meeting, but the account was supposed to be setup under me, since i get the discount and would be paying 100% of the dues. 

My brother is no longer in the area, (in rehab in LA in fact). When i went in yesterday to talk with someone about removing my brother (who i pay for and was a secondary person on the account, then add my wife onto the plan. Honestly, expected this to be simple. Remove my brother, add my wife. 

They went on to tell me that my brother was the primary and that there was nothing i could do. I would have to cancel the entire plan and repay the enrollment fee to make me the primary and add my wife on. I feel robbed. I have never missed a payment, i am a steady gym goer and my brother has been gone since the beginning of March. 

When speaking with the supposed "GM" Jose, he was not willing to assist in making this mistake right and even said that i probably approved my brother to be the primary. I would never have done this and there was a reason i was primary to start with. He said he would email corporate to see if there was anyway he could fix the mistake. Still nothing. I feel betrayed and a little robbed. I would rather not go to another gym but at this point, they are punishing me for there mistake. Very disappointed in the overall customer service, when i have been nothing but loyal. Unless something changes, i will be going elsewhere to take my business and at the moment will not be recommending In-Shape.

 9 years ago (08-06-2017)

It's clean, the staff is friendly, there are multiples of the machines, no fighting over weights because there aren't enough,  the pool is lovely, and just overall a great environment for people who are focused on getting swoll.

 9 years ago (04-08-2017)

It's a gym, high prices lots of broken equipment and dirty locker room floors constantly. Equipment does tend to get fixed quickly but there is always at least 4-5 things broken. Locker rooms must get cleaned once a day when they need hourly service.

 9 years ago (17-07-2017)

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