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Independent Bank

  1. Michigan
  2. Michigan Bank

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Story

Independent Bank is a Michigan-based bank that has served our customers and communities for over 150 years. Visit us at Independent Bank in Cedar Springs, MI.

Address: 4115 17 Mile Rd NE, Cedar Springs, MI 49319, USA
Phone: (616) 696-0050
State: Michigan
City: Cedar Springs
Zip Code: 49319


Opening Hours

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 7:00 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 8:30 AM – 1:00 PM
Sunday: Closed

Update Info
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Reviews
I have been an Independent Bank member for over 20 years. I have had a few issues here and there but overall, I really liked them. I do a lot of automatic payments and today I had a payment hit that was supposed to go out of a different account. This caused me to overdraft. It was my fault so I wasn't too upset. Then I see that they are hitting me with multiple overdraft fees because they have re-arranged the way my bills hit the account that day. I dont' mind paying for my mistake, but paying so much extra because of their greed...this I have a problem with. I have resisted moving my account because of the longevity I have been here but no more. There is no longer just two choices in Cedar Springs. 24 hour grace period here I come.
7 years ago (27-02-2018)
Just went through drive through to cash a company check. I was the only person in the drive through line when I pulled up. I waited 8 minutes before I pushed the call button the gal said were r eallt busy we will get to you. I said I'm just cashing a check. Then I was for my I'D. I have 3 accounts here plus my mortgage yet had to show I'd. The 2 cars next to me were helped before I was and never got a thank you or nothing. The total time to cash my check was 14 minutes. Very very poor customer service! Probably why my husband and I deal with either Rockford or Howard City branches.
7 years ago (11-12-2017)
Worst bank ever! So many issues it's crazy. From telling me the wrong dates of when money is available which also hurt my credit! And they said because the payee on the check (which was signed over to me) wasn't on my bank account that I couldn't put it in my account. Don't waste your time. Just made a chase account and will be switching over. Terrible experience. Also, their customer service isn't open 24/7 like chase.
8 years ago (14-04-2017)
I avoid this bank .they are the slowest and make every experience frustrating.
7 years ago (06-03-2018)
I have called this bank 5 times now in a row an phone not answered it's picked up for brief second then hung up all five times now no one has answered my simple question. Thx yall used to think u guys were awsome but this just put bad taste in my mouth.
8 years ago (13-10-2016)
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