Independent Cab Co

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Address: Beverly Hills, CA 90211, USA

Phone: (310) 659-8294

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State: California

Zip Code: 90211

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Reviews

Totally mean female dispatcher. She was very impatient when I couldn't tell her if I was at a home, hotel, store etc. I was at a place that charges folks to do their work there as well as network with other mostly millenials. Not sure what it's called since I was there for a conference and not as a member. She told me the cab would arrive in 5-15 min. Two other people ordered Ubers at the same time. Their rides came within 3 mins. Finally after 25 min went by I called an Uber. It arrived in 2 min. I called Independent Cab to tell them to cancel. Then 15 mins later they called to ask if I was still waiting for a cab. I started by saying: "I called...". And before I could finish saying that I called and cancelled she hung up on me. How does a business like theirs possibly survive?

 7 years ago (13-10-2017)

Customer service sucks!  Use uber or lyft I'm convinced they only hire retards here!

 7 years ago (30-09-2017)

Waited for 20 minutes after requesting a cab that they said would arrive in 10-15 before I called back. Afterwards they said it's be another 10! I've been waiting for 30 now and still no cab. Obscene. Take your money somewhere else.

 8 years ago (11-08-2017)

Kept hanging up on me
 Refused to send a cab to Santa Monica & la cienaga without a building number. 
IM NOT FROM HERE IDIOT

 8 years ago (04-05-2017)

Spoke to a rep who stated that he was sending a driver to me. Waited 30 minutes and called back to get a rude lady on the phone stating that there was no one on their way ! This is why people uber instead of taking cabs, very unprofessional. 

 8 years ago (16-12-2016)

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