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Reviews, get directions and contact details for InStep the Birkenstock Store

InStep the Birkenstock Store
Address: 9901 N Capital of Texas Hwy #120, Austin, TX 78759, USA
Phone: (512) 346-4400
State: Texas
City: Austin
Zip Code: 78759


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I recently purchased a pair of Stone Birkenstocks from InStep! I was greeted by each women working in the store. So friendly! I recently had a negative experience in a Plato's Closet where I was followed around (I assume because of my race.) While in InStep, Christin helped me find the shoes I wanted as well as informed that a pair of Birkenstocks I've wanted for several months will be restocked and she can call me when they come in! This literally made my day! I have been searching for a specific pair of Birks for months, NO online retailer or local retailer has them in stock for women. You should totally go to InStep, it's a local business which is reason enough for me!
7 years ago (04-01-2018)
The customer service here is great. They are always willing to patiently help me find exactly what fits my needs.
8 years ago (23-11-2017)
My feet are so happy 🚶🏻‍♀️love the friendly staff and the personalized service!
8 years ago (03-11-2017)
When I started an on-your-feet job I spent my first paycheck here and I am so happy I did so! The women who narrowed down shoes with me love wearing what they carry so they were very knowledgeable about what I was trying on. Overall a great experience!
8 years ago (25-04-2017)
Brenda took the time to greet me and ensure I had the best experience in picking out my new Birkenstocks.
8 years ago (08-08-2017)
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