Iowa State Bank & Trust Co

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Iowa State Bank & Trust Company of Fairfield, Iowa is dedicated to providing quality personal, business and ag banking services to Jefferson County

Address: 55 S 4th St, Fairfield, IA 52556, USA

Phone: (641) 472-3161

Website

moc.ffbsi@xobliam

State: Iowa

Zip Code: 52556

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Reviews

I can understand the need for banks to charge fees. How else would they stay in business, but charging new customers for their first card?! Never have I been to any institution that charges for the first ID card, or any bank that charges for the first ATM card. I have banked with at least 4 other banks (both local and national), none of them charged me for my first one and all but one of them never even charged me for replacements (considering how many times I misplace my card, that is actually quite impressive). Iowa State Bank should be welcoming new customers, not tack fees on them for something that trivial.

What saves this bank from a lower rating are the employees. The employees and bankers are very friendly toward customers and quite helpful, and I understand that they have limited control over these kind of policies. The bank itself is kept clean and looks very professional. It's just a shame about that policy. I will follow up with the review and improve the rating if I get that fee overturned.

 11 years ago (18-06-2014)

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