Island Tire & Automotive Services - South End

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Address: 4 Palmetto Bay Rd, Hilton Head Island, SC 29928, USA

Phone: (843) 785-3841

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State: South Carolina

Zip Code: 29928

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Reviews

I came to Hilton Head to visit my son and wife. Just as I was arriving, the clutch on my Jeep Wrangler had gone out. I had managed to get it to the Salt Dog Cafe. I explained my situation to them, and the first place they mentioned and recommended was Island Tire. 

Even though my Jeep Wrangler is 17 years old, I still consider it "my baby." I talked with the folks at Island Tire and wanted to be sure they had someone familiar with working on Jeeps. They let me know they had a mechanic with many years of Jeep experience.

Being away from home, and my home mechanic, and trusting a mechanic I didn't know quickly became a non-issue.  The team at Island Tire kept me informed at all times. They offered me options and didn't try to oversell me on anything. During the process, I had to get back home, and my wife remained to pick up the Jeep. She told me that the staff was very friendly and courteous.

At the end of the day, we couldn't have been more satisfied with the service provided by Island Tire. The new clutch is is working great. The experience with the team was fantastic. And, the final price was less than I was originally quoted!

 8 years ago (04-09-2017)

Great Service. I appreciated the time that was spent with me on my repair, the invoice, and even the mechanics behind my vehicle. Admittedly, I knew very little about the repair and the mechanics and I was feeling very uncomfortable and frustrated with my repair at first. I think the service writer did a great job with explaining the overall repair but also it was really nice for the owner to take the time to explain to me the repair as well. Also, I enjoyed the pictures of early Sea Pines in the waiting area. Its nice to be reminded of the early history of our island.

 8 years ago (22-09-2017)

Island Tire is not the typical auto repair shop. 
They are professionals and have a nice waiting area with good coffee. I picked up a nail in my tire while vacationing in the area and Brad took great care in getting my car in quickly for the repair. Thier repair costs are very reasonable. I would highly recommend and trust Island Tire for auto repair. 
Thank you!

 8 years ago (06-09-2017)

I've gone here for over a year and have always been highly impressed with Mike and the rest of his team. Mike is focused on both the business and the customer, which is a win/win situation for all parties concerned in my book. I have never had anything but superior service here on all fronts. Prices are reasonable and in line with National averages. I want to also give an additional "thanks" to Brad and Joe. Good people.

 8 years ago (07-08-2017)

When arriving in HHI for vacation after a taxing 14 hour drive from Pennsylvania, we were experiencing a noise and complications with the front end of our truck. The hotel we stayed at recommended Island Tire and Auto (South location). We arrived at 5:00pm and Brad helped us even though they were closing. He went above and beyond what would be expected from customer service to help us out. I would recommend using the services here to anyone who appreciates true customer service and concern for others well being in these days when it seems to be lacking.

 8 years ago (11-08-2017)

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