Island Vacations & Cruises Inc

Reviews, get directions and contact details for Island Vacations & Cruises Inc

About

Welcome to a whole new world
of vacation opportunities with Island Vacations & Cruises. We look forward to accommodating all your travel needs.

Story

In addition to providing unique travel booking services, Island Vacations & Cruises contracts with some of the largest resort groups in the world to create vacation package specials at prices up to 75% off retail rates. These worldwide promotions are only available to our existing and select new clients and have included such popular U.S. locations as Orlando, Daytona, Miami, Hollywood, Hawaii, and Las Vegas along with international destinations like Mexico, the Caribbean, Europe, and Asia.

Mission

We value the trust given to us by our customers, knowing that little is more important than the memories of family vacations. Our customers can be assured that the Island Vacations team works for them to provide first-rate travel accommodations, superb customer service, and the best rates available.

Products

Promotions are only available to our existing and select new clients and have included such popular U.S. locations as Orlando, Daytona, Miami, Hollywood, Hawaii, and Las Vegas along with international destinations like Mexico, the Caribbean, Europe, and Asia.

Address: 283 Cranes Roost Blvd # 111, Altamonte Springs, FL 32701, USA

Phone: (407) 862-1400

Website

moc.levartcavi@ofni

State: Florida

Zip Code: 32701

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

This has to be the WORST travel associated transaction I have ever experienced.  The salesman (Richard I believe was his name) was nice and reviewed things properly.  I was somewhat hesitant due to health concerns in my family.  He assured me that I could cancel the transaction  (validated October 3, 2017)with no problem.  Well, that DID NOT turn out to be the case.  I sent an email on October 4, 2017 cancelling the transaction because of my husbands health.  Unfortunately, I dealt with TRISTA, and that is where the entire process went south.  She said the "paperwork had just been mailed to me and I would need to return it before they could cancel the transaction".   Oddly, they can take your money in 30 seconds but it takes 30 days to refund it???????
We received and returned the packet on October 9.  As of October 18, there had been no refund to my account.  When I contacted Trista she said they had just received the packet on the 16th. and that it couild take up to 30 days to process the refund.  This delay had not been mentioned at the time of purchase and I requested she step out of the box and process the refund immediately since I had complied with all her requests.  I understand companies can wait for the full 30 days but that they do not have to do so.  This is just a means for them to collect interest on the money consumers have provided to them.  It is also a means by which a salesperson receives credit for the sale.   As of today, October 28, I am still waiting for the refund.  I would caution consumers to AVOID THIS COMPANY!  Other than the salesman, they are unscrupulous, unethical and rude.  They are not interested in providing a good experience for the consumer and seem to go out of their way to make the entire transaction unpleasant and a source of anxiety.  If there was a rating I could give them is would be a MINUS 10!!

 8 years ago (28-10-2017)

Terrible. Avoid at all cost to book with this scamming company. Their sales person will pull your past travel information associated with Hilton Grand Vacations or other agencies and tell you this company works with them. Once booked, your money is withdrawn in a minute after phone call. They tell you that the refund will be processed with no issues  if canceled within 30 days. BUT that's not true. I'm still waiting for refund after over a month and half since cancelation. DO NOT fall for their sweet deal talk.

 8 years ago (26-06-2017)

the worst vacation package ever!!!!!!! its only worth getting ONLY if you are 30 year old male and making at least $60,000 Female must be 25 MARRIED and at least making $45,000 a year. They will not tell you this when they try to sale you the packet! SO BE AWARE!!!!!

 8 years ago (10-05-2017)

Very rude

 8 years ago (16-08-2017)

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