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iTea Alameda

  1. California
  2. Alameda Cafe

Reviews, get directions and contact details for iTea Alameda

About

Authentic Boba Milk Tea & Fruit Tea & Snacks

Address: 1626 Park St, Alameda, CA 94501, USA
Phone: (510) 263-8789
State: California
Zip Code: 94501


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Reviews
Absolutely horrible service. Took them 20 minutes to make my one drink. The staff spends more time gossiping with each other or staring at the TV or checking their cellphones. I guess the owner does not mind paying the staff to goof off while on the clock. Mind you I counted 7 employees behind the counter doing NOTHING but chit chat or check their phones oblivious to customers who pay their wages.
7 years ago (30-11-2017)
Omg I never thought I will give any place 1 star! But the customer service really disappoints me this time. If I prefer to order a drink in Chinese, I expect to be understood since all the signages have Chinese written on them. If you do not understand the language, you should understand my finger pointing at the menu in front of you! And if you really really don't understand, just have someone who does come over and take my order! I'm a regular at this place and I never had any problem before. The drinks are decent at a higher price point and I do expect a on point service at the very least.... But not this time! I simply wanna order my drink and leave happily, is it really that difficult?! Paying $5 for a drink with a long wait and bad customer service experience?... I should start considering alternatives near by I guess.
7 years ago (17-10-2017)
Good service depending on who the cashier is... overall, pretty good drinks offered here.
7 years ago (31-10-2017)
Good food and tea but service can be really slow
7 years ago (14-10-2017)
Tasty drinks, made custom. Fried fish balls are great too!
7 years ago (15-10-2017)
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