J.Crew Factory

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Address: 5220 Fashion Outlets Way Space #2150, Rosemont, IL 60018, USA

Phone: (847) 678-5620

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State: Illinois

Zip Code: 60018

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Reviews

I am an avid shopper with j crew factory; but mostly use the website. I ventured into the store for the first time and was pleasantly surprised! Great selection, and they were having a 50% off er deals during the weekend I was there, so the store was packed. The being said, the staff was attentive and helpful. 

When I went to check out I had brought a few items to return that were bought online. It was seamless! No questions asked on an item that was final sale. 

I also bought a jacket that was in the 50% off section.  Initially I was told at the checkout it was only 20% off. After showing the manager clearly this was in this section, he was quick to make a the wrong right and I received the 50% off.

Excellent customer service, great selection, and wonderful staff. Will be a long time shopper here. 

 10 years ago (08-06-2016)

Friendly staff even in the face of holiday crowds. One of the few places I will actually stop at the Outlet center for.

 10 years ago (30-10-2016)

Great deals compared to the original store. Plus, they have an expansive selection.

 11 years ago (31-12-2015)

One of my favorite places

 10 years ago (15-11-2016)

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