J-N-B Appliances

Reviews, get directions and contact details for J-N-B Appliances

Address: 28 E Main St, Dallastown, PA 17313, USA

Phone: (717) 244-2215

Website

State: Pennsylvania

Zip Code: 17313

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Reviews

Excellent Customer service! We recently purchased a stove and refrigerator for a rental property, the salesman who sold us our appliances was knowledgeable and was very attentive to our needs! He even told us how to "fix" a washer we had, told us to try that before buying a new one! Which he was exactly right! It saved us from having to spend the extra money! 

When the appliances were delivered the gentleman along with our original sales man, was more than wonderful. Our rental unit had a smaller door and they worked wonders getting everything in and in place! Appliances look and work great! We highly recommend them, and will be using them again in the future!

 8 years ago (27-05-2017)

I purchased a smaller washer/dryer combo. Before I picked it up I decided to upgrade to full size units and wanted to go with a gas dryer. I wanted to put the money I already gave to them towards this. Well, they did not have any gas dryers. Only thing they would do was refund the money but with a 10% restocking fee. They did not have to restock it as I never picked it up. As they did not have any gas dryers and therefore  couldn't give me what I wanted, I don't think a 10% restock fee was right. I paid it but I won't go back. And I will forever let people know of my negative experience. They have created a disgruntled former customer and I will never stop telling people about it.

 8 years ago (24-07-2017)

Wonderful service on our oven today! Contacted them late last week and they were able to come in early today (Monday). This was a huge relief after working with another guy from a different company who had seemed to have taken parts with him without our knowledge, was hard to track down, and had no idea what he was doing. JNB came in, fixed our igniter and replaced the missing parts in under an hour for under $180! Would recommend.

 8 years ago (08-08-2017)

I don't even want to give them one star but I have to. My wife and I just moved and during the move our washer broke so we needed to get another one quickly because we have a lot that needs washing so we looked into getting a used one since the move cost us quite a bit of money. We found a washer on craigslist and it was from J and B appliances so I went to go buy it and it looked in decent condition and the person there seemed nice and told me how they put all new parts on it and make sure the washer is in great working order. When I got it home and hooked it up and my wife started to do a load of clothes the first thing was the water to fill the washer was just trickling out, then it was taking forever to fill and we realized it was stuck and the water level was not rising, so we wasted 45 minutes to an hour of water, we had to put it on spin cycle to drain it and then tried it again and it started to fill up finally. During the washing process it sounded like it was going to break and then it went into the spin cycle and it was shaking like crazy, which was what our other washer was doing and we decided to get a new one. So we didn't Not to mention the safety switch did not work when you lifted the lid. My wife called back and told them and they told her that all they could do is send someone out in 3 days to look at it or for me to bring it back that day to get my money back, which I was at work already and they closed at 2:00 pm and it was 1:00 pm when she talked to him and it would have taken me 2 hours to do everything to bring it back so I could not make it there. Then the guys came out to look at it and said it could be fixed but I did not want to just get it fixed because I was afraid it would just break down not to long from now, so I just wanted them to take it back and give me my money back. They said okay but I have to pay a $75 restocking fee which is just wrong since we did not even use it but we just said screw it and we paid it and I had to bring it back myself and leave work to do this. I would not recommend buying anything from them because I know it is used equipment but that does not mean it should be in such bad condition especially for what they charge. I'm not saying all their appliances are in such bad condition but the one I got was. They should have just given us our money back since we did not get to use it. Also the technician had the nerve to tell my wife to not put any dents on the washer or throw it down the stairs before we brought it back. We are not like that at all and we never really ever complain about things unless we feel like we got ripped off or screwed over real bad. I really hate writing bad reviews but this whole experience just made my wife and I sick to our stomachs. We try to treat people how we would like to be treated and wish others did the same but I guess not in this case. I just hope they don't sell that washer to some other person.

 8 years ago (13-06-2017)

Went here looking for a gas dryer and they didn't have any. Probably a good idea to call ahead. Prices seemed a little expensive.

 8 years ago (18-08-2017)

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