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Reviews, get directions and contact details for JADE DRAGON CHINESE RESTAURANT

JADE DRAGON CHINESE RESTAURANT

About

Freshest ingredients hand prepared daily. Fastest delivery/pickup in Akron, OH. ~ ZIP/FLASH CARDS ARE NOT ACCEPTED AT THIS TIME/COLLEGE STUDENT DISCOUNTS ~

Address: 875 E Exchange St, Akron, OH 44306, United States
Phone: (330) 475-0727
moc.liamg@honorkanogardedaj
State: Ohio
City: Akron
Zip Code: 44306


Opening Hours

Monday: 10:30 AM – 9:45 PM
Tuesday: 10:30 AM – 9:45 PM
Wednesday: 10:30 AM – 9:45 PM
Thursday: 10:30 AM – 9:45 PM
Friday: 10:30 AM – 10:45 PM
Saturday: 10:30 AM – 10:45 PM
Sunday: 11:30 AM – 9:45 PM

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Reviews
Great prices! Food is always good and hot! Fast delivery!! Employees are always nice! 5stars!
7 years ago (09-03-2018)
This place used to be great, but over time service and food quality has been slipping. When my wife got food poisoning back in February should have been a sign but we could not specifically blame Jade dragon as we were not sure. Fast forward to today where we placed an order which they subsequently delivered incorrectly. We called to explain the missing and incorrect items and were first greeted by a young lady who was pleasant enough until we explained the issue... then she felt it necessary to repeatedly try to talk over me and just read what she thought the order should be and tell me I was wrong. After I told her that it was incorrect as we had the order pulled up on the online ordering system, Then a gentleman with a heavy Asian accent got on the phone and proceeded to refer to me as stupid because I just need to check "the bottom of the box" and that he knows that it was included and "I am just trying to pull a fast one"... sorry, my time is worth far more than a few bucks in food, I certainly would not waste it on the phone with a food outlet to get a few bucks in free food. Also one alarming thing is after going back and forth for a couple minutes, he made the statement that "If you did not touch food, I will take.. but you pay for whatever you touch or eat" Does this mean that they could potentially be re-serving food to others which were declined by other orders/deliveries? This could explain the Food poisoning mentioned above. I will be taking my business elsewhere, to establishments which value customer service and correcting mistakes rather than wasting time and ruining credibility as a reputable food service establishment. I hope whatever has changed over the last year changes back as this place I will never order from again at this point.... AVOID AT ALL COSTS...
8 years ago (31-10-2017)
I tried to place an order here for the first time but was unable to due to the 'SMS text/callback confirmation before placing the order' method it uses. I twice had the site send (and then resend) the SMS code (which it never did) before switching to the callback method (which again I never got.) I checked to make sure the phone number I typed in was correct several times, and it was. 40 minutes later I just ordered pizza instead from somewhere else. If you're going to be a website that enacts extra measures before letting customers place an order at least make sure it even works, otherwise you just end up losing first-time and potential future customers (because I won't trying this BS twice.)
7 years ago (11-02-2018)
Had my mother visiting from Ca and decided to order take out after a long day of taking her sight seeing. Half of order was missing so I called to let them know. Needless to say was belittled by a gentleman saying it was in the box to look at the bottom of the box. Told him they where not there I just looked, he told me I was a stupid american and said I was trying to pull a fast one. Needless to say they refused to give me the items I paid for, so I had to call my bank and do a charge back for the items that where not in the box. And had to get food from somewhere else. Really disappointing, all of this could of been avoided if I was not belittled and they made it right. All I wanted was the dishes I paid for.
8 years ago (26-12-2017)
Very good food good delivery fast service but downside could not understand them when I was on the phone with them got me agitated but overall excellent
7 years ago (29-12-2017)
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