Jaguar Larchmont/New Rochelle

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Address: 1 E Main St #100, New Rochelle, NY 10801, USA

Phone: (916) 467-4493

Website

State: New York

Zip Code: 10801

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Reviews

Horrible!!! These people are the worse do not go to this place, they will waste your time.  Went to sell my car, I got a offer and spoke to the salesperson on Wednesday. Supposedly their corporate office gave them the value of my car. Drove in a hour of traffic from NJ to NY paid tolls and waited for the salesperson on friday at 10 am, got there sales person was late and when he did arrive he said that his manager cannot take the car because the Manager is not there and he went on Vacation till sunday. Why would they make me come on friday at 10am and knew he wasnt going to be there.  I even received an email about confirmation of my appointment. Then on Tuesday I received a call from the sales person saying that his manager cannot take the car because they LOST MONEY on the other cars I sold them three months previously.  So nothing but lies, if corporate gave an offer on my car why would the manager then say he cant take the car? Bottom Line, big company with morans running the stores, Unprofessional and a WASTE OF TIME. They may have AUTONATION on the name of the store but Management is no reflection of the company. A simple No we cannot buy your car instead of wasting my time.  I can only say that probably buying a car is even a worse a experience. I even spoke to the manager on thursday and he knew I was coming on Friday at 10 am.  Do not go to this store they will waste your time and Management even worse hiding behind a desk or office without the courtesy to talk in person.  A  Monkey can probably do a better job, just add Manager as his last name.

 8 years ago (01-06-2017)

If you have service work to do on your Jaguar I would strongly suggest you consider a different dealer. One who stands behind their work and one who doesn't challenge client words. My Jaguar locking system worked perfectly. Bring it for new  key. It is broken afterward and need new part. According to the service person the fact that it broke at that very moment is purely coincidental... And who knows if in fact it wasn't even broken before....? If you would rather avoid being accused of this, pick a place that is more respectful of the client and the brand it serves.

 8 years ago (16-12-2016)

The worst financial manager ever I met and the sales person goes crazy when we keep asking them the questions on the car. Try to avoid this branch. With these kind of people Jag getting down

 8 years ago (22-09-2017)

Multiple scratches found on my car after being serviced

 8 years ago (13-08-2017)

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