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Jared The Galleria of Jewelry

  1. Perimeter Center
  2. Gresham Park Jewelry Store
  3. Sandy Springs Jewelry Store

Reviews, get directions and contact details for Jared The Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Atlanta today.

Address: 4503 Ashford Dunwoody Rd NE, Atlanta, GA 30346, USA
Phone: (770) 393-4599
State: Georgia
Zip Code: 30346


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Reviews
Fiancée had gone here too have a broken chain link fixed - an Indian gold necklace. Though they checked the quality of the gold, weighed the necklace, they never said anything other than that they would be able to fix it within an hour. They even offered to call and let us know once it was done. However, we didn't receive a call and we went to collect it after a few hours. Fiancee walked in alone and didn't come out for a long time. Called her to see what happened and she said they'd broken the necklace. In another spot! Worst is that they didn't even have the grace to call us and let us know. That's bad customer service and surely a sign of guilt. They'd done something wrong. I walked in and the manager there was telling my fiancée that they never work on higher karat gold. Seemingly to tell us that it was our fault that we gave the necklace to fix. By the way, we never begged them to fix it. They checked everything before they took on the job! Anyways, they said they can fix it within an hour and we left the place. Going back after an hour, they'd fixed it but I was really worried about the quality of work. And it was sad to see that the lady who helped us in the morning (forgot her name) didn't even glance at us! And no one even offered to waive off the charges for fixing the original problem! If you have any love for your jewellery, please avoid this place. It is safer to visit an Indian jeweler who will surely do a better job! Places like this need to realise that trust is everything! Now I know why places get sued here in America.
9 years ago (20-05-2017)
My experience here was amazing! The sales associate who helped me, was not only great and very nice. But she was very welcoming and made me feel very valued. Now that's customer service!
10 years ago (17-02-2017)
This review is based on our short visit to this Jared's. This store does have some beautiful pieces. Mostly different types of gold, with and without precious gemstones. There is also a pretty large selection of high end timepieces, and a small section of sterling silver jewelry. I gotta say though...if you and your partner have never felt any pressure in the engagement/wedding ring department (or in those areas in general), I can almost guarantee that you'll feel otherwise if the ladies who are working there tonight are there when you visit. My beau and I absolutely understand that they are in the business of facilitating jewelry for occasions such as those, but if we answer "no thank you, we're just browsing", to your asking us (very presumptuously) if we're looking for an engagement ring, please don't start asking us next if we're looking for wedding bands! There was one lady in particular who followed us the entire time, and kept asking us questions until we left. We get that the employees here might be bored, but why not find some glass to clean or something?
10 years ago (13-10-2016)
Worst experience ever!!! Took a ring in that we purchased in the same store to get cleaned. The staff told us that it would cost $40 since we didn't purchase a "warrantee" that we were never even told was available when we purchase it... much less that we needed one to get the ring cleaned! Looking at the other reviews, it looks like they are hit and miss from a customer experience perspective. However, one thing is for certain, they won't have to worry about impressing me EVER again!!
10 years ago (26-08-2016)
I will NEVER shop at a Jared store EVER. I would really like to make you aware of the horrible service I received at one of your locations. I went in to take a look at some rings and had the most racially discriminating experience of my life. I just finished conducting a job interview at a nearby restaurant and thought I would stop in to purchase some of the stack-able rings. Upon entering, a sales associate, who was an older white female, asked me how she could help. I told her I was interested in purchasing a few stack-able rings. After she showed me over, I asked the simple question, "What is the smallest ring size you carry?". Considering I was in a jewelry store, I assumed that my question was pretty clear. Instead of the question being answered however, I was repeatedly asked if I wanted to open a credit card account to purchase the ring so I didn't have to pay for it all up front. Just to put this in perspective, we are talking about a stack-able ring here. Not an engagement ring, not a wedding ring, a stack-able ring. After a bit of back and forth, I grew uneasy and left the store without purchasing anything. Of course I am not happy at all with my recent experience. As a national company, you have a responsibility to ensure that your staff is well trained. Every customer deserves to be treated equally, fairly, and without racial bias. I am very disappointed by recent experience and I will never attempt to shop at any of your stores again!
11 years ago (07-12-2015)
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