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Reviews, get directions and contact details for Jared - Galleria of Jewelry

Jared - Galleria of Jewelry

Story

The first Jared store opened its doors in 1993, revolutionizing the whole idea of how a jewelry store should operate. Jared is not located inside the mall. Our guests come just to see us. And we do everything we can to make their visit enjoyable as well as successful. We offer five times the selection of ordinary jewelry stores, price it well, and present it with the help of a team of experts, thereby creating the ultimate jewelry shopping experience. Come learn more about our engagement and wedding rings, diamonds, gemstones, watches, and personalized jewelry. Visit Jared in Warwick today.

Address: 205 Lambert Lind Hwy, Warwick, RI 02886, USA
Phone: (401) 738-0412
State: Rhode Island
City: Warwick
Zip Code: 02886


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
I went to Jared's at the Warwick Mall in Rhode Island on December 8, 2017 my reason for going was to purchase an engagement ring for my now fiance. I ended up purchasing a loose stone and a Hearts Desired setting which ended up costing me just about 6800 dollars. I opened a Jared's credit card account that day. When I made the decision I was assisted by 3 employee's Cindy, Karen, and I believe the General manager of the store I believe his name is Jeff but that may be incorrect. I spent an 1- 1.5 hours at the store that day being brought to the back to have a crash course on diamond classifying. After my decision was made I made it clear to the staff that my fiance has small hands and that the promise ring that she currently wears does not go past the first knuckle of my left hand pinky finger. I asked them specifically if the band would be able to be sized to her finger, I was ensured that this would be no problem at all. After the proposal I went to the store at on January 9th, 2018 to have the ring sized to the proper size. The ring I purchased was a 6 7/8 I believe and my fiance is a 4.5. I was told on January 9th that it would be impossible to size the ring to her finger because it would cause the Euroshank band corners to touch. I then spent another hour at the store waiting why they contacted special orders to custom order a hearts desired band without diamonds in a size 4 7/8 or 5 that would then be sized to the 4.5 of my fiance and the stones from the band that I purchased originally would be placed on the new band. I was told that the new band would arrive on February 1, 2018. I went to the store today and was told that the originally order could not be completed because the special order could not make a ring in the hearts desired in a band size smaller than the original one I purchased. I spoke with Cindy today February 2nd, 2018 she said she would attempt to contact special orders one more time. She proceeded to tell me that if a band could not be found that I would have to return the original ring that I purchased and have to do a custom design that would take 8-10 weeks to complete. I am not pleased with the service that I have had or with the constant disappointment I have received every time I contact the store in regards to my engagement ring. I am not pleased that I now have to return the ring I asked my fiance to marry me with changing the life changing moment I had with her a time regret that I decided to go through Jared's. In addition to the engagement ring fiasco, we had decided to go through Jared's to purchase our wedding bands. I received a phone call Monday January 29, 2018 from Cindy asking me to call the store. I was unable to call the store during the week because I work 12 hour shifts. When I arrived at the store today Cindy then in formed me that the 2 wedding bands that she ordered for us were both unavailable and that we needed to choose new bands for both of us. Those rings had they been in the store I believe would have costed me around another 2500 dollars bringing the total around 9200 dollars. I also decided to purchase a Hearts Desired Diamond necklace of my fiance for Christmas to match her engagement ring which was another 1600 dollars bringing my total purchases in theory to just about 12,000 in about a month. I am extremely displeased with this entire experience and hope that future men/women do not have similar experiences I have had putting a negative experience on a moment where my fiance and I should be in total blissful enjoyment not utter disappointment.
7 years ago (09-02-2018)
Don't shop here! This place is full of incompetent people that play dress up in suits & skirts to make you feel like you're shopping in a sophisticated store. My fiance took me here to pick an engagement ring I found a beautiful ring BUT it was all down hill from there. I had it resized twice because the ring was too big. They offered free engraving for the trouble so the engraving was supposed to read (anp&ccg) instead it read - anp nccg-. They had to fix it and the engraving came out fine BUT there was a lump on the band so they had to replace the shank. When my finance picked it up the engraving was wrong again this time reading- anp&ccp- then I notice one side of the band was smushed where there are diamonds on the side. I bring the ring back again the snob checks it under a magnifier and brings it back telling me there's nothing wrong with it and asking what I think is wrong with it- all the attitude in the world- and I said you don't need a microscope to see the ring is bent and I demanded a new ring. Now that I have a new ring in hand I still am not satisfied.The ring is not engraved this time- not going through that mess again and I want answers for why they screwed up so many times. I feel they should have taken money off my fiance's bill or did a little upgrade on the diamond.
7 years ago (31-12-2017)
From the moment I walked in with my fiancé, my experience at Jared was one I'll talk about for years. Our sales rep was Lisa at the Warwick RI location. Her expertise was above any I've come in contact with. From settings to stones to anything in between, Lisa really educated us and helped to explain every detail. I 10000% recommend anyone who's looking for any type of jewelry to go see her. I certainly will be sending my husband to be in to make me sparkle. Not to mention, send his friends in as well. Thank you so much Lisa for being a part of making our big day more special!
8 years ago (14-12-2016)
The service center isn't good at all and the sales people push you to spend more than you want.
7 years ago (29-12-2017)
Antonio was the best, have never been here before. he made me feel so welcome and never felt pressured. Please go see him !! Best customer service i have ever received,. thank you Antonio.
8 years ago (28-12-2016)
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