Jays True Value Hardware

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Address: 4608 N Kedzie Ave, Chicago, IL 60625, USA

Phone: (773) 478-7704

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State: Illinois

Zip Code: 60625

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Reviews

A block from the Brown line, has a little of everything.   Prices okay.   Very old-fashioned.  Got my kit and parts fine,  despite tooling around for an hour as I selected things. 

 8 years ago (02-05-2017)

I love this store has cheep price and great tools

 8 years ago (23-06-2017)

My wife and I went to Jay's yesterday to pick up a few things for a house we're buying. The store itself has a lot of character. Merchandise is jammed in every nook and cranny. This isn't the place for someone who wants a "Home Depot experience" where everything is neat and clean (and service is terrible). Their selection is limited, but that's part of shopping local. 

As far as service is concerned, the guy working at the store, Joe, was friendly and very helpful. He offered to order parts that weren't in stock and even told us to hold off on purchasing one item "until you close on the house." You won't get any of that from a big box retailer. All-in-all it was a positive experience. I plan on going back again once we close.

 9 years ago (15-10-2016)

I read the reviews first and went in expecting the guy behind the counter to be a jerk. He definitely took a bit of effort to get chatting but I found his short answers to questions about cutting keys kind of entertaining. Go in with a positive attitude and make and effort to connect and you'll be just fine. 

 9 years ago (30-07-2016)

Worst costumer service experience I've had and it was a simple key copy job. Went there for the price, went back for a refund. Wished I never stepped foot through those doors. Jay needs to run a better operation and update his equipment or he won't stay open for long(hopefully). Then, maybe something better can take the place of that old mom and pop shop. I don't usually write reviews but when I do it usually really good or really bad. This unfortunately was the later.

 10 years ago (03-11-2015)

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Jays True Value Hardware

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