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Reviews, get directions and contact details for JCP Salon

JCP Salon
Address: 2230 Eastridge Loop, San Jose, CA 95122, USA
Phone: (408) 238-0300
State: California
City: San Jose
Zip Code: 95122


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

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Reviews
Horrible horrible service.... They simply chopped off my hair... I wanted to cut my hair in layers (no complicated haircut) I even showed them my earlier pictures.. She said she can do it but simply chopped off my hair.. When I told her that this is nowhere close to what I told her she said I have to charge you for another haircut to do any fixes (funny!)... My stylist was Marie.. Please don't go to her if you don't want to get your hair butchered. One of my friend goes to the Pleasanton JCPENNEY Salon and she always gets nice haircut so I thought of trying this salon. But the Eastridge one is just horrible.
8 years ago (10-07-2017)
September 12, 2015 So this was the first and last time i will ever come to this Salon. I came to this salon hoping my hair will come out fabulous or at least presentable or close to the picture i presented to the stylist. She knew exactly what i wanted, at least i thought she did. She said she was working there for about 1 year so i trusted her. She was nice but did not warn me that my hair was not gonna come out how i expected. After the stylist seen my reaction to her finished work, she right away knew i did not like it and did not care by not offering me a discount or offer anything to make me feel better; I'm mainly not satisfied because i knew i would have to return to pay the full price once again. I went with a friend and my friend thought she was not done yet. I just felt like i needed to write a review so the stylist can work on some customer service by explaining to her clients or warn them how there color will come out and so there's not another victim to her work.
10 years ago (12-09-2015)
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