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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Langhorne.

Address: 2300 Lincoln Hwy, Langhorne, PA 19047, USA
Phone: (215) 752-2350
moc.arohpes@ecivresremotsuc
State: Pennsylvania
City: Langhorne
Zip Code: 19047


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Horrible experience! They photographed our business team with four members. Not one team member liked the photos. They promised once they were enhanced we would love them. and if we didn't like them we would get a refund. We received the email with the photos and they looked the same (horrible). And were know informed there is a no refund policy. When I called they passed me around to different regional management and then said I would have to speak to corporate. They gave me the number for corporate which was conveniently the wrong number.
7 years ago (23-04-2018)
Good prices especially on kids stuff
7 years ago (20-05-2018)
I was looking for men's pants and they had a good selection.
8 years ago (28-01-2018)
Horrible service... Hate to say it because I've been shopping here for years, and I want to like this store, but service is horrendous and takes forever, sometimes with a long wait resulting in me still having to leave empty handed. This store hugely lacks sufficient workers. I was hard pressed to find a single register that was open. I had to go all across the store just to pay for my shoes because the shoe dept register was closed...this, on a busy rainy Saturday holiday weekend during the busy back to school shopping period too!! Unacceptable. When I worked in retail--including work at this very store location yea ago!--that was definitely NOT the way to conduct business. They always had people openly communicate when they were leaving or going on break so coverage could be provided. The cashiers I finally found were ambivalent. When I later needed help locating an item that the website indicated was at that store location, no one was around to help. The cashiers didn't even bother to acknowledge us or tell us where the line started. I wouldn't have wanted to wait in a slow line if I had nothing yet to even purchase anyway. When I finally asked an employee about an item, she was clueless as anything, hesitated a long time just for her long thought out response to be "I don't know". Right. Great service, right. I ended up leaving without the item I was planning to purchase, not my choice to have it end that way. Another thing: the store was messy, cluttered, and furnishings (e.g., cushioned bench seats in the dressing rooms) were dirty, worn out, and a few had holes in the fabrics. With the short staffing, inadequate service, and messiness, it almost seems like JCPenney is trying to go out of business. It is no wonder they keep closing stores. No amount of price matching or shiny new appliance departments will help this failing chain when their stores look awful and have subpar, aloof service.
8 years ago (02-09-2017)
Great sales during the holidays the prices are awesome!
8 years ago (17-11-2017)
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