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JCPenney

  1. Arkansas
  2. Arkansas Clothing Store
  3. Arkansas Department Store
  4. Bentonville Department Store

Reviews, get directions and contact details for JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Rogers.

Address: 2202 Bellview Road, Rogers, AR 72758, USA
Phone: (479) 936-7746
State: Arkansas
City: Rogers
Zip Code: 72758


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 7:00 PM

Update Info
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Reviews
I went to Penney's for Black Friday this year after seeing several of their amazing deals online. I did not read closely enough to see that the prices are after mail in rebate but since I had already braved the crowds to get the product off the shelf, I went ahead and bought several kitchen items. I filled out all of the forms and mailed them off. I bought these items as gifts for others. They marked my refund as invalid because I did not mail the UPC from the box, which was never asked for on the forms by the way. I explained that the items are gifts but I could give pictures or even just the numbers themselves. The first representative refused to assist me at all and said to contact someone in 2 hours. The second representative said without the UPC numbers (which I offered to give) he couldn't help me. Naturally, I asked to speak to a manager. I was given a phone number to call and wait on hold for AN HOUR AND A HALF!! Is this what JC Penney's consider good customer service? I have shopped here often but had never had a reason to contact customer service before. Now that I have, I have reconsidered frequenting this establishment. I will conduct business elsewhere in future.
8 years ago (11-12-2017)
The store is all right but the SALON is horrible! I had the worst experience ever. Went in to get my hair colored, the girl I was scheduled with didn't even know.. but she went ahead and took me in. So I ended up getting bright orange HOT ROOTS. she tried to fix it but there wasn't enough time, for the other stylist didn't show up, and her clients were waiting. I went home, called back to see when I'd be able to come in to get my roots fixed, I was told I'd had to wait a few days. I ended up going to another salon and paid $85, to have the roots fixed( they were orange, it was so embarrassing to go out) Finally I went back in to the salon after a few days for the girl to finally fix it for free. For the orange roots were still slightly noticeable even after going to the other salon. It was way too much stress and hassle for a simple hair color!! I don't blame the stylist so much but the overall management is just ridiculous.
8 years ago (14-10-2017)
Poor customer service. Can not get anyone on the phone to help answer a question in the department I needed. Even the operator could not get anyone to answer the phone. If they could simply confirm they had what I needed then I would have drove there and bought it! Luckily another dept store told me they had what I wanted and would set it back for me to come pick up.
8 years ago (16-12-2017)
A good retailer to find clearance clothing, but not good for much else. Atiquated BOGO 1/2 off sales on any men's clothing when I want to buy just 1, so I inevitibly head to Kohl's where I run into the same thing and end up purchasing on Amazon for less than I would have paid at either place. I would prefer to buy my clothing at a brick-and-mortar store, but (A) 90% of the men's clothes are hideous. The premium clothes are designed to look fun and colorful in a retail store but are impracticle in a real-world setting, and the budget clothes look as if they were designed to be sold at garage sales. (B) The store is full of over-priced name-brands and low quality store brands that should last you about 3 washes, (C) insulting "sales" like BOGO 50% off (which equates to a 25% discount on each item, easily beat by online competetors), (D) the frustration of driving to a store for a pair of Dockers and finding out there's a BOGO 1/2 off and you have to pay $60 unless you buy a second pair, so you really end up having to pay $90, before tax. Amazon had it for $39. Per pair.
7 years ago (24-01-2018)
Went to the hair Solon. Sherry did a great job.
7 years ago (24-02-2018)
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