JCPenney

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Address: 4400 24th Ave, Fort Gratiot Twp, MI 48059, USA

Phone: (810) 385-9800

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State: Michigan

Zip Code: 48059

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Reviews

It's time to retire the old mean and rude lady in your customer service department. I needed to return an item that I no longer had the packing slip to and she told me I couldn't which was false I called JC Penney head quarters to make sure. Then my daughter picked up a candy and shook it (like a 4 year old would) the package broke and it went all over the floor. She told her she needed to pick it up and told me I needed to pay for that. I understand you break it you bought it but this was something that could have been sent back to the distributor for defective packaging. So not only did I get denied a return that she could of easily looked up I had to pay for candy that went in the trash. I will make the trip to Chesterfield today to return my item and will never shop at P.H. JC Penney again until that old woman no longer works there.

 8 years ago (08-06-2017)

There were ZERO sales associates on the floor in order to be able to get ANY help from!! They only had the registers covered, of course!!!

 8 years ago (13-07-2017)

Great prices and very friendly, helpful associates.

 8 years ago (22-06-2017)

When i was trying to find my girlfriend work pants jc penny was the only ones who would order pants we needed thank you

 9 years ago (18-02-2017)

I have to write this review!!!!  
As I checking out today I asked the cashier (Carole) if they honored "Military Discount" pulling out my military ID, she replied "No we do Not"... hummmmm.
I was just there last month and spent a lot less and was given a military Discount! Not only did she give me a military discount she was a very polite young lady can't say for every employee I encounter today!!  
I will NOT be spending anymore military $$$ or my business again.. I will be giving my future business to Chesterfield JC PENNY where they not only honor our military but are very friendly!!!   Very disappointed

 9 years ago (30-08-2016)

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