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Reviews, get directions and contact details for JCPenney

JCPenney
Address: 501 Eagle Ridge Mall Ent, Lake Wales, FL 33859, USA
Phone: (863) 679-9611
State: Florida
City: Lake Wales
Zip Code: 33859


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
Associates do the absolute minimum there. I mean I wasn't even greeted. I greeted her! There was no "thank you" as I left either. Really that's less than minimum. I don't get it. Why can't people at least be polite?
8 years ago (17-01-2018)
Store is nice and clean but it needs more merchandise as it looks like is about to permanently close.
8 years ago (08-12-2017)
Say NO to Jcpenny credit card offers. The manager named Destiny pressured my husband to sign up for a Jcpenny credit card and promised to give him 40% off even if he does not get approved. This manager lied and applied my $40.00 rewards instead of applying the 40% discount as she promised. She has no integrity or ethics. She just wants people to apply for the Jcpenny credit card. I know all employees get cash back at the end of their shift for having a customer apply for a credit card. Destiny as a manager should be ashamed of taking advantage of customers. The next day another manager Joan could not solve the issue. Both managers are inadequate for they do not have empathy for the customer's only looking to make cash for having a customer apply for a Jcpenny card. Say NO to Jcpenny credit card requests they turn everything around. Do not apply these ladies do not care.
8 years ago (09-11-2017)
Nice lady helped me as I was unfamiliar with this particular store. Very pleasant and friendly.
8 years ago (16-10-2017)
This place used to be a little gloomy. But lately, it's seems more vibrant and up-beat. What ever it is they are doing, now, KEEP IT UP!!! Highly recommend.
8 years ago (05-08-2017)
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