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Reviews, get directions and contact details for JCPenney

JCPenney

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Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora.

Address: 35000 W Warren Rd, Westland, MI 48185, USA
Phone: (734) 525-1721
State: Michigan
City: Westland
Zip Code: 48185


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

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Reviews
Loved the service received from hair stylist Darcel. She knows her craft. A true master level stylist only wish that I had met her sooner. 😃
7 years ago (20-02-2018)
I've changed my 5 star review to a 1 star review. This Westland JCPenney has went downhill. They have a very slim selection of women, juniors and kids clothing and the dressing room in the junior department smells of urine and is covered in filth. I'll take a photo and post if I ever return but after feeling disgusted by the cleanliness and selection the last year, I'll probably be boycotting the entire store for good. It's only a matter of time before they close down the same as Macy's and others have in the Westland mall.
8 years ago (17-12-2017)
I was highly satisfied with my experience due to the help of Charlie, team member. Charlie helped me find the perfect outfit at the right price. He was extremely patient and knowledgeable. I usually do not shop at JCpenney but I am planning on returning simply because I received incredible customer care. Also, Charlie showed me how to order from online and pick up in store-Wow!! such an incredible shopping experience, the absolute best I ever had at any store.
8 years ago (23-07-2017)
JC Penney remains for me the classic retailer. I like going to this location for the convenience, name brands and sales. The clerks here are very helpful. The displays are put together attractively. Their decorating at the holidays is something I enjoy.
8 years ago (05-09-2017)
This store seems to always be understaffed, and the staff that is working obviously doesn’t want to be there. There’s always clothes thrown on the floor, dressing rooms a disaster, and absolutely no help from workers.
8 years ago (24-11-2017)
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