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Reviews, get directions and contact details for JCPenney

JCPenney

Story

Play, learn, and be inspired by the world of beauty. Discover exclusive brands and products, and enjoy free classes, makeovers, and expert advice at your local Sephora in Douglasville.

Address: 6650 Douglas Blvd, Douglasville, GA 30135, USA
Phone: (678) 715-5669
State: Georgia
City: Douglasville
Zip Code: 30135


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

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Reviews
I ordered 3 dress pants on November 7th and had them shipped to the store. It is now November 30th and they have yet to arrive at this location. I have spoken with several associates including an assistant manager Alisa that attempted to assist without resolution. I really wanted my dress pants for work. Every associate keeps saying that it has not been received. Not one associate has attempted to try to physically located the order in the stock room to see if it is in fact there and has just not been put into the system. Finally, I spoke with Matthew, whom was very nice and suggested a reorder and to have items shipped to a home address. He called me back and gave me the new order number. As of right now, I am satisfied because his assistance was geared toward resolving my issue. Thank you Matthew! (I only ship to store because I don't want my items stolen from door step if left by UPS)
7 years ago (30-11-2017)
Good store. Excellent customer service. Prices are high; if everything was about $10 cheaper, it be a better place to shop.
7 years ago (09-10-2017)
Cashiers were great. But basically this is a self service store. Shopped for almost two hours in several different departments and could not find not one single person to assist me.
8 years ago (14-06-2017)
Buying a Washer/Dryer Bundle it took 20 minutes just to get someone to wait on me, after having a associate call for assistance because no one was in the appliance Department.
7 years ago (28-10-2017)
Cashiers are SO SLOW. We've been standing in line for 25 minutes for one person being checked out in front of us.
7 years ago (07-09-2017)
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