JCPenney

Reviews, get directions and contact details for JCPenney

Address: 1600 Miller Trunk Hwy Ste 4, Duluth, MN 55811, USA

Phone: (218) 727-8111

Website

State: Minnesota

City: Duluth

Zip Code: 55811

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

Similar places near

Payless ShoeSource 103 meter

Crocs 128 meter

Younkers 169 meter What can I say, I love the friendly staff and the great discounts! I've never had a ...

Journeys 214 meter They persuaded me into buying waterproofing spray for my new leather and suede boots,...

Tradehome Shoes 214 meter Tradehome Shoes is a Full-Service, Family footwear retailer

Finish Line 224 meter Local store is rude and unwilling to work with customers. Never shopping here. Absolu...

Express 228 meter I wanted a new professional outfit for an important job interview in Minneapolis and ...

Buckle 259 meter The staff are very helpful

Zumiez 282 meter They literally do not stop talking to you. So uncomfortable and flat out annoying. Th...

DSW Designer Shoe Warehouse 334 meter Literally have never purchased anything here because they NEVER have my size, and the...

Famous Footwear 342 meter Prices are usually great

Bender's Shoes 344 meter My sister and I did some shopping today at Benders in Duluth. There are so many great...

Sears 383 meter Not a bad store. Service could have been more available. We had to look for a open ti...

Plato's Closet - Duluth, MN 840 meter Did not get greeted at all, not one person talked to me. Visited store 11/29 at 6:25p...

Austin-Jarrow Sports 873 meter Far Better then trying to buy Running Shoes on line...and these folks are the BEST. F...

Red Wing 886 meter Great customer service in helping me purchase my first red wings. Best work boots I ...

Once Upon A Child Duluth, MN 897 meter Very nice people. Lots of cool and nice things for a decent price. But very big con. ...

Kohl's Duluth 968 meter Easy to find things prices are very reasonable. Discounts sure are nice. We saved at ...

Reviews

Their customer service has been one of the worst and one of the best. It seems to depend on who you happen to communicate with. 
I was able to prove to two associates that a sign was wrong and misprinted by taking previous sale cards out from behind the current one and was not given the sale price until I asked for upper management. 
This same product was defective and when I returned to JCP one of the two associates mentioned above was at the service area when I brought it back and she said, as I quote, "All that fuss for nothing." NOT ACCEPTABLE.
Luckily, another associate handled my exchange. If it wasn't for my great experience during the exchange I would have rated my experience as one star.

 8 years ago (10-01-2018)

WORKER ARE SO RUDE .. I CAME HERE TO HET MY KIDS A COUPLE OUTFITS EACH AND BECAUSE I WAS PICKING OUT NIKE CLOTHES ND THE MORE EXPENSIVE CLOTHES I STARTED TO GET FOLLOWED AROUND I DIDNT MIND BECAUSE I WASNT DOING ANYTHING WRONG .. THEN AS IM GETTING READY TO CHECK OUT I NOTICE 2 SECURITY GUARDS FOLLOWING .. THATS WHAT PISTED ME OFF SO I TURNED AROUND AND WENT AND ASKED WHAT THE PROBLEM WAS AND HE SAYS"WHAT YOU MEAN IM JUST STANDING HERE" SO I STARTED WALKING AND THERE THEY BOTH WERE SO I PUSHED MY CART AWAY .. IM NOT GOING TO SPEND MY MONEY WHERE IM HARASSED!

 7 years ago (06-02-2018)

Went to return a sweater I ordered online. I came just as they were opening up, and the sales associate audibly sighed when she saw me at her register. I explained I wanted to return the sweater, and she told me, "I can't help you, it's not my job." I went upstairs to where I picked it up in store, and they were more than happy to help me, but the response I got from the first associate I encountered totally ruined my experience here.

 7 years ago (06-03-2018)

I had a great experience with Riley - one of the shoe sales associates. I was stuck having to take the display pair of shoes, so he offered 10% off, and then without me even asking he used a 15% off coupon that JCP apparently had but I didn't know about it. It was really sweet to see someone actually care about the customer as opposed to making a corporate giant a few more dollars.

 8 years ago (28-08-2017)

Wonderful store with great sales and fantastic sales associates!

 8 years ago (14-11-2017)

Comment on this business

Map, Satellite View
Street View

to add JCPenney map to your website;

<iframe width="450" height="300" src="https://us.a-better-place.com/v.php?seo=jcpenney&id=98787&yuk=300" frameborder="0"></iframe><p style="font-size:11px;margin-top:5px;"><a href="https://us.a-better-place.com/jcpenney-i98787.html" target="_blank" title="JCPenney">JCPenney</a></p>

Reviews, get directions and contact details for JCPenney

Opening Hours

Find nearby businesses, restaurants and hotels

We use cookies