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Jeff's Cab & Shuttle Service

  1. Texas
  2. Galveston Taxi Stand

Reviews, get directions and contact details for Jeff's Cab & Shuttle Service

Address: 3410 Broadway Avenue J, Galveston, TX 77550, USA
Phone: (409) 621-5333
State: Texas
Zip Code: 77550


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Reviews
I attempted to use Jeff's cab twice in February of 2017, but was unable to both times because the cab simply didn't show up. The first time, I needed to take a cab from the hotel to the cruise ship port. I called Jeff's Cab several weeks in advance to find out the best way to reserve a cab, and was told that I should call the night before I needed the cab in order to reserve it for the next day. No problem. I arrived at the hotel, made the call -- and was told by Jeff's Cab that I shouldn't have called them so far in advance, and that if I wanted a cab for the next morning, I should call the next morning. Okay, fine. So I called the next morning ... and they didn't have any cabs available. I ended up having to hitch a ride with a few other people heading to the cruise ship port via a different transportation company. The second time occurred when I got off the cruise ship and was waiting for a cab at the cruise ship terminal. I called Jeff's Cab, and they assured me that they had a car over at the other terminal dropping off a passenger, and that they would send it over to me as soon as they were done there. One hour passed. Then two. I would have gladly taken another company by that point, but the taxi line-up was massive and slow-moving, so I was relying on Jeff's Cab. I called them multiple times during the wait -- the first few times they assured me the cab was on its way, and the next few times the phone operator seemed clueless about the entire situation. By hour three, I was sunburned and absolutely fed up. It does not take three hours to drive from one cruise port to another -- they're five minutes away from each other, and that's walking distance, not driving distance! Eventually the promised Jeff's Cab did show up, matching the color and description they told me to look for -- and it proceeded to pick up the first person in the taxi line, which wasn't even me. They didn't ask for the person's identity, they didn't announce they were here to pick me up -- they just grabbed the random first person at the front of the line and drove off with them. I do not recommend this company. They are unreliable, and apparently incapable of actually performing the one job they supposedly do -- namely, picking up passengers and driving them places. If you're travelling to Galveston, for your own sake, choose a different cab company.
9 years ago (17-05-2017)
Great service with prices to match. Arrived early and helped us with our bags. Gave us lots of info about the area on our drive. Very clean and drove safely. Much better than a taxi since I don't trust Uber.
9 years ago (13-08-2017)
Wow. I'm appalled at the SLANDEROUS REVIEWS that I've read about Mr. Moore his company and his drivers. I don't see truth in any of the nastiness that's been allowed for public review. Lies total lies. I lived here in Galveston for five years and relied upon JEFF'S CAB for all of my transportation needs. Grocery shopping. Getting back and forth to work as well as Doctor's appointments. The drivers the dispatchers and MR. MOORE himself were absolute AWESOME SAUCE. That was then. Here is the NOW. My husband and I live in Houston now. And thanks to Harvey we needed transportation to our reserved hotel here in Galveston. But that DIDN'T make a difference to JEFF'S CAB N SHUTTLE at all because not only did I speak to someone very professional kind caring and attentive to our needs but MR. MOORE drove the distance to our home in HOUSTON and picked us up HIMSELF. Periodically MR. MOORE would contact us with an update on how close he was to us and an ETA. He arrived exactly when he stated he would. There was nice conversation on the trip to Galveston and just as I remember him to be he was very pleasant friendly and showed care and concern. Mr. Moore n his staff are people persons thru n thru. Mr. Moore is a BUSINESSMAN and goes far n beyond to look out for his staff and his fares to which request his transport services. So pardon my saying but TO THOSE OF YOU WHO HAVE GIVEN SUCH NASTY SLANDEROUS TOTALLY UNTRUTHFUL REVIEWS YOU ARE ALL TOTALLY WRONG FOR YOUR REVIEWS AND YOU DON'T DESERVE TO RIDE IN A JEFF'S CAB ANYWAY. BECAUSE JEFF'S CAB IS ABOUT CLASS HONESTY DIGNITY AND LOYALTY. NONE OF WHICH THOSE OF YOU WHO HAVE SLANDERED MR. MOORE AND HIS TEAM HAVE.
9 years ago (06-09-2017)
Jeffrey really came through for us. outstanding service. we had to get our daughter to the airport on a hurry. he got her there on time. will definately use him in the future!
9 years ago (30-08-2017)
Called the night before to schedule a cab and confirmed it the morning of. They didn't show up, so we called at our supposed pick up time. They said they were running late, would be another 30 minutes. 45 minutes later we called again because they still hadn't shown up. The woman operating the phone service was very rude and the cab never showed up. She refused to give us an ETA and was only worried about telling us prices, never even called to let us know they'd be late. Offal service. Do no use.
9 years ago (14-05-2017)
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