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Jefferson Memorial Cemetery, Funeral Home and Crematory

  1. Pennsylvania
  2. Pennsylvania Cemetery

Reviews, get directions and contact details for Jefferson Memorial Cemetery, Funeral Home and Crematory

Address: 301 Curry Hollow Rd, Pittsburgh, PA 15236, USA
Phone: (412) 655-4501
State: Pennsylvania
City: Pittsburgh
Zip Code: 15236


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 4:30 PM
Sunday: Closed

Update Info
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Reviews
A member of my husband's family pre-paid for her funeral expenses as she was losing a long, drawn-out battle with cancer. When one of my family members attempted to make arrangements on the day she passed away, she was told they were too busy and to come back at another time. I will say that I was not present for this interaction, so it may have been simply "come back tomorrow" but it may also have been "come back Monday" (from a Friday or Saturday). Whatever the case, I find this unacceptable. With a pre-planned funeral, it seems like the only urgent details to settle right away should be times and dates, which should not take long enough that a place that big should ever be "too busy" to sit down and look at a calendar with a family member. Furthermore, as my family arrived for the visitation on Tuesday evening, details of the funeral service for the next day could not be confirmed and paperwork could not be located. The staff repeatedly stated that they were "the night shift" and had no idea where anything was, what arrangements had been made or what had been communicated to the church regarding the service the next morning. Several phone calls by the staff to the "day shift" failed to produce answers in any acceptable amount of time. This frustrated and upset several of my grieving family members who just wanted to confirm the details of the service to ensure that everything went smoothly for the bereaved immediate family members. I've never been to a visitation where an informed member of staff or the funeral director him/herself was not present to answer questions and iron out last-minute logistics. After all, a funeral is basically an exercise in last-minute logistics! In my opinion, the proper response to any question you don't know the answer to from a grieving family should be a kind and gentle "I'm not sure but let me find out for you", but this was not at all what my family experienced. Overall, my family and I felt that there was less attention to detail and much less responsiveness to concerns than with previous experiences elsewhere. I don't know if it was because the staff is not close-knit or family run, or perhaps because they communicate poorly between shifts, or if it was because they already had their money and didn't feel that compassion or attention to detail was particularly necessary, or if it was just a bad day for everyone on "night shift", but in any case, I will not be recommending this business to any family or friends in the future.
7 years ago (24-01-2018)
Disgraceful and lack of respect for families love ones who have passed and their property they paid for!!! Went to visit a family member today and found tractor tracks running directly over headstones and mowing down Christmas wreaths all over the lower end of the cemetery.
7 years ago (21-01-2018)
A wonderful memorial, they went above and beyond for a beautiful remembrance.Kyra Mangold was the director of Paula's funeral, also Dave and Gary added special touches such as sand, sea shells, and nautical theme. Even had salt water taffy brought in overnighter for the services. Thank you- Echard family
8 years ago (16-09-2017)
The funeral home is very pretty. They have a small room downstairs that is the play room for children. I thought this was a nice idea and great for families with small kids even though there isn't a lot of toys in the room or descent toys. Majority of the staff were extremely nice except there is one employee that is rather rude and comes off being pretencious. He is thin, dark hair man with a mustache. My husband and I remembered him from his mom's funeral a few years ago and he was still the same way at my father in laws funeral. We felt this was sad that an employee would be rude despite all the dynamics that come along with mourning a loved one. We now live out of town and again the funeral home is very pretty, however if I lived in Pittsburgh, I would probably look at my options before choosing a final place for my family.
10 years ago (12-10-2015)
Thank you for the services and respect in maintaining plots for loved ones. Excellent grounds-keeping and a friendly staff.
9 years ago (04-05-2016)
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