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Reviews, get directions and contact details for Jeffersonville Post Office

Address: 303 E Court Ave, Jeffersonville, IN 47130, USA
Phone: (812) 284-4834
State: Indiana
Zip Code: 47130


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews
I visit this office weekly and have only had excellent service at the counter. The team here is knowledgeable, helpful, and courteous. All of them. Also, the service line moves quickly. I've often come in and the line is out the door into the lobby but the wait time is never unreasonable because the clerks know how to work efficiently and get everyone what they need.
8 years ago (19-12-2017)
Seriously the best post office ever!!! Cheryl and Kevin are amazing! And truthfully the whole crew! They are an asset to my small business as they assure I am shipping the most efficient way possible both time and cost wise. However, I do wish they would bring Kevin back out front!!!!
8 years ago (27-11-2017)
I would give zero stars if possible. I received a notification that I had a certified letter that had to be signed for before being delivered. The post card notification gave me several options to receive my letter. I choose the option to re-deliver to my home. I filled out the post card and put it in my mailbox for the postman to pick up and then deliver my letter. The notification sat in my mailbox for 3 days, even though mail was delivered, yet it was never picked up. I then received another post card notification the next day that my certified letter would return to sender if I continued to not respond. I filled out the second notification and put it mailbox, thinking I may have filled the first one out incorrectly. The second notification sat in my mailbox for 2 more days despite mail being delivered. At this point I decided to call the post office. My work hours interfere with the post office hours so it’s difficult for me to make time to go in person. I started calling around 330 pm on a Wednesday. From 330 pm up until closing time at 5 pm, no one answered the phone. I called a total of 22 times and every single time the phone rang and rang until I was hung up on. All I want is to have my letter delivered. This is the worst customer service I have ever seen in my life.
8 years ago (27-09-2017)
Multiple carrier issues! (I'd give zero stars if possible.) She took it upon herself to stop my mail when I marked wrong address on mail that was addressed to a man who lives in another state (same last name but different address)--he's never lived at my address in the 30 yrs I've lived here! Still dealing with multi insurance calls about terminating my coverage, past due health bills & utility bill issues due to the CARRIER'S decision to stop my mail without ANY notification from me! I even went to the post office and spoke with a person at the front desk but she didn't follow through either so the problem continued for another month until a formal case/investigation initiated. Then today I received 2 pkgs (adult jeans, 2 shirts & a card game in a tin) that she crammed in my reg sized mailbox with the mail. The game's surrounding packaging looked awful and it was to be a Christmas gift. Too lazy to get out of her truck & take it to the door I guess. The male carrier I had for years before did a great job but this one needs to be fired ASAP! She's either in the wrong field, hasn't been trained or just doesn't care/no work ethic necessary to do this job.
8 years ago (19-12-2017)
Absolutely the worst customer service I've ever came across. Lost my package, multiple times this year and all they can say is that there is nothing they can do and to file a claim. They know my package came to their office but have no idea what happened to it when it left. My neighbors have brought me some of my packages and mail throughout the year. We've called and complained numerous times. Apparently our street is a training route or so they say. I was told I would get a call back, never did. Thinking about calling the news to shine some light in the issue.
8 years ago (28-11-2017)
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