Jersey Mike's Subs

Reviews, get directions and contact details for Jersey Mike's Subs

"Jersey Mike's, a fast-casual sub sandwich franchise with more than 2,100 locations open and under development nationwide, has a long history of community involvement and support. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs on fresh baked bread - the same recipe it started with over 60 years ago. The company's mission is to bring its customers the highest quality, freshest made sub in the industry and give back to the communities in which it operates."

Address: 10180 Lakeridge Pkwy Ste 105 , Ashland 23005, VA, US

Phone: (804) 550-9457

State: VA

City: Ashland

Zip Code: 23005

Opening Hours

Monday: 10:00-21:00
Tuesday: 10:00-21:00
Wednesday: 10:00-21:00
Thursday: 10:00-21:00
Friday: 10:00-21:00
Saturday: 10:00-21:00
Sunday: 10:00-21:00

Update Info

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Reviews

Amazing cheese steak sandwich at a great price! Staff are friendly and helpful. I just found my new comfort fast food after eating here for the first time.

Extremely unprofessional and careless staff. Ordered online 25 minutes ahead of time and order still wasn’t ready when I arrived even though there was one other person there. Added one topping mayo to sub and two toppings pickles and relish on the side; none of which were added to the order. Employees were gossiping about employees coming to work sick and dissatisfaction with job rather than attending to customers. We used to go to this location often but now will be going elsewhere for better service.

I brought my sub back that was incorrect. Grill is closed at 830 according to dakota which i dont even think she gave me the right name, but door says they are open until 9. Another person walked in behind me and ordered... then MAGICALLY the grill was open again!!! Of course this happens when I am not feeling well and have to deal with rude unhelpful people. I am upset I even had to leave home to bring it back in the first place! This place really needs new staff!

It's a really good Jersey Mikes. I have had most all of the menu. I would eat at this restaurant as opposed to its competitors due to time in queue and food quality as well as overall general cleanliness. The parking is not that great anytime.

Jersey Mike has an amazing flavor. And the restaurants are always clean and waiting for you. Just take a look and pick a flavor for today.Food: 5/5

Clearly struggling for staff and the ones there are struggling too. Sandwiches are messy and they'll completely get your order wrong on an online order. It's not worth it. To expensive for what you're getting at this location.

Prompt greeting the minute I walked in. Friendly, smiling associates ready to take my order. Shortly after paying my regular cheese steak was ready. Plenty of beef, peppers and onions all held together with melting gooey cheese between a soft warm roll. Very tasty.

From the minute I walked into this location I had one of the worst customer service experiences ever. We weren’t greeted upon entering and instead glared at. We placed our order and went down to the cashier. Just some background, the only reason we went to Jersey Mikes is because we had a gift card. Upon swiping our gift card the cashier simply said “card declined,” and stared at us blankly- that would be the last word spoken to us. I politely asked him if he could try again and he angrily swiped it without saying anything. He then shook his head and handed me the card without saying anything. He didn’t try to offer any assistance or apologize at all- I’m 99% sure he could have manually entered the number in, but that was not offered. I proceeded to just give in and pay with my debit card, and the payment processed and he continued to remain silent and avoid eye contact. I left feeling extremely disappointed. Having worked a similar job for years, it really doesn’t take much effort to communicate with the customer. My view on jersey mikes has been severely lowered due to this experience.

We love Jersey mike's, I tried the Big kahuna cheese steak this time and it was really good. We also ordered the turkey tub and it was very good, except for the fact it had about a half an ounce of lettuce in it. People ordering the tub are looking for an alternative to bread and that alternative is lettuce, you need to fill it like a salad. I've had the turkey tub and other locations and they were prepared much better than this, you can do better.

Manager of this particular store is very unprofessional. She has an obvious attitude and has no business dealing with the public.

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Jersey Mike's Subs

Reviews, get directions and contact details for Jersey Mike's Subs

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