Jet Surge Of Iowa, Affordable Drain Services Jet Surge

Reviews, get directions and contact details for Jet Surge Of Iowa, Affordable Drain Services Jet Surge

About

We offer full-service sewer & drain cleaning services, hydro-jetting, line locating and plumbing for all your residential & commercial needs.

Story

With over 20 years of experience, owner, Dean Owen and his team are prepared for any job you need completed. From a clogged toilet, hydro-jetting, full-service plumbing or even full sewer replacement, Affordable Drain-Jet Surge of Iowa is here you.

Through the years, we know that technology improves and we have made it our mission to stay on the cutting-edge of sewer and drain cleaning techniques and state-of-the-art machinery. In 1999, we purchased our first commercial jetting unit and expanded services to include tv line inspection and locating. Then in 2008, we added a commercial all-weather jetting unit and broke into the municipal market using ultra high-pressure water jetting for urban and rural communities across the State of Iowa.

Affordable Drain-Jet Surge of Iowa offers a full range of services for residential, commercial, municipal and agricultural customers in the Des Moines metro area and across Iowa. Take a look around our site at all the products and services we offer. With free phone consultations and estimates, we can determine the services you need to get the job done. Give us a call today!

Address: 12323 Elk Horn St, Indianola, IA 50125, USA

Phone: (515) 286-1291

Website

moc.liamg@aiegrustej

State: Iowa

City: Indianola

Zip Code: 50125

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

Absolute terrible experience. Total scam. I was looking with a home inspector upstairs when I let him do his thing in the basement. Total mistake. After about 15 minutes he said he was done and asked for the check. We asked him for the video we were promised, didn't have one. Asked him exactly where he went in for the main line to check the lines. Then we checked those two spots in detail, with a very knowledgable home inspector. There was no possible way he accessed those caps. You could tell he tried from the marks made from his wrench. These were old and rusty, so it would have been obvious if the rust that had accumulated in the seal was broken. It was not. We then took our own wrench, with a pipe for leverage and could not budge the cap. There was no water on the floor, which is typical in this type of project. And as I said the entire thing took far too short of time. The proper thing to have done was to cut off the caps and replace them. But since we were not there he didn't bother. To make things worse we politely called the headquarters to explain the situation. We were screamed at and then hung up on. Do not use this company for anything.

 7 years ago (21-11-2017)

Cory was sent to assess the problems and quickly and efficiently solved them. He was able to open a cast iron drain in an old house that had not functioned since the house was purchased. He also provided valuable guidance on how to prevent future issues. And this was much less costly than we expected. Great service and quick response!

 7 years ago (02-10-2017)

I had an absolutely horrendous experience with this company. I scheduled a sewer inspection with Jet Surge at the time of the general inspection of the home I'm purchasing. I was not present for the sewer inspection as I was upstairs with my general inspector. When he was finished, I inquired about a video of the line and he told me that it wasn't part of the practice to provide one unless something was wrong with the line. After the Jet Surge inspector left, we began inspecting the basement. I was skeptical that the employee was able to obtain access to the sewer, because the entry points to the line were very old and didn't appear to have been moved. I called the company to express my concern and skepticism and was treated very rudely. I brought up the request for the video and he said there was now one, although they told me contradictory information at the time of the inspection. I requested the video to prove that they'd actually performed the service, to which the representative told me he'd provide later in the day via email. I still haven't received the video over a week later. After being yelled at for, the representative on the line abruptly hung up on me. Do not use this company if you expect any quality customer service whatsoever or any guarantee of service.

 7 years ago (24-10-2017)

Great company. Hard working they get the job done!!

 8 years ago (30-11-2016)

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