Jim Cook Chevrolet Buick GMC

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Visit our website: www.JimCookChevy.com

Address: 1075 N Main St, Marion, NC 28752, USA

Phone: (828) 652-3221

Website

moc.telorvehckoocmij@selas

State: North Carolina

Zip Code: 28752

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed

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Reviews

Bought my  Chevy Trax there.  Good service. Good place over all.  Good people very friendly. Go buy your next vehicle there.

 7 years ago (27-12-2017)

Great service getting my oil changed. Thanks guys.

 7 years ago (05-02-2018)

Bad experience today helping my mom purchase a vehicle. Chris tried and was nice enough, but the "lion" (can't remember his name) sitting perched up in the little plexiglass box was very unprofessional. But, that's okay. She is driving a 2018 Ford tonight. Thanks for being so rude. She is happy with her new Ford.

 7 years ago (02-01-2018)

Before purchasing, the dealership was helpful and easy to contact. I will say they were very pushy for me to buy the car that day when I explained twice that it was the first car I had test drove and felt more comfortable testing out other cars before I made a final decision.  After they got my money, I realized what kind of people I was dealing with. I called the day after my purchase to try and get a copy of my service agreement because I was not able to find the copy given to me at the time of signing. I spoke with Chris and he continued to tell me that I have a copy. I had to ask three times if he would just send me another copy which he said he would put in the mail. Waited almost a month, then Megan contacted me asking me if I wanted my plate mailed to me. I told her that I did and also would like a copy of my service agreement that I still had yet to receive and she continues to tell me that I have a copy already. So a week goes by, my temporary tag expires, and I have not received my plate OR the copy of the service agreement. When I call the dealership to ask about it, I started explaining my situation to the general manager who cuts me off mid sentence to tell me that a salesperson had just walked in and she can't talk to two people at once so she would need to call me back. Well days go by, still no plates. Turns out it got lost in the mail because my address was written illegibly so USPS mixed up the address. The icing on the cake was when I went to get an oil change and was charged when I stated during the sigining of my contract that I would like oil changes included. I would NEVER recommend this dealership to anyone. I definitely feel my lack of knowledge in purchasing cars was taken advantage of.

 8 years ago (06-07-2017)

I bought a new car there they were really good working with me bought the car got a real good deal on it

 8 years ago (12-11-2017)

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