Jimmy John's

Reviews, get directions and contact details for Jimmy John's

Story

Jimmy John’s is known for subs so fast you’ll freak. Stop by our location, call for delivery or order online and we’ll have your sandwich to you - freaky fast!

Address: 12305 120th Ave NE E, Kirkland, WA 98034, USA

Phone: (425) 580-8800

Website

State: Washington

Zip Code: 98034

Opening Hours

Monday: 11:00 AM – 9:00 PM
Tuesday: 11:00 AM – 9:00 PM
Wednesday: 11:00 AM – 9:00 PM
Thursday: 11:00 AM – 9:00 PM
Friday: 11:00 AM – 9:00 PM
Saturday: 11:00 AM – 9:00 PM
Sunday: 11:00 AM – 9:00 PM

Update Info

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Reviews

C for food 
F for customer service and follow up

Was disappointed in my sandwich. Too much lettuce, almost no flavor. Contacted them twice to give feedback and asked for a response. That was over 3 months  ago and still no response. Went to the better business bureau, and still nothing. If I could give negative stars, I would. I will never give this location my business again, unless they get back to me and compensate me above and beyond.

 9 years ago (14-12-2017)

Worked here for a week; quit right after due to ZERO training, ridiculous expectations despite the aforementioned, and TERRIBLE management. 

I also went here as a customer before working here and customer service was lackluster to me even then. 

Go to Jersey Mike's or whatever rather than a Jimmy John's.

Food tastes bad as well.

 9 years ago (31-12-2017)

Ignore the "Guide", the "mixed" reviews are because this place is garbage. I have been here five to seven times over the last three years I have lived in this town and each time they have had some sort of problem.

The first time,  they charged me for two mustard packets. This is an eight dollar sandwich and you want to nickel and dime me for condiments to make it not taste like disgusting old lettuce? Mcdonalds doesn't even charge for extra sauce.

 The second time, we tried getting it delivered since we received a coupon (directly from the store, they were the address listed) for delivery and after waiting for twenty minutes we receive a call saying we are out of delivery range. We live .1 miles from the store, the only reason for delivery was the coupon (sent to us FOR DELIVERY FROM THE STORE). They accepted our order in the first place using the online map. Suddenly they are not allowed to drive the 200 feet up to our driveway.

Every time after was either mediocre or bad tasting. We put off going for awhile (well over half a year) until I decided I wanted a sandwich while at the store today. 

I walk in and the place just smells awful, like a mix of old bread, cleaner, and meat that has been left out too long. I order my turkey and they ask if I want cheese. I'm a little confused as it is a sandwich shop so I assume all of them have cheese of some kind. I say yes and she charges me something like a dollar extra for cheese. I'm sorry is $7.70 not enough for a 9 inch sandwich with two tiny circles of turkey, cheese, and more lettuce than anyone wants? The kicker? I get home and there is absolutely no cheese on the sandwich.

Don't go here. Jersey Mikes tastes far better and is way more consistent. Not to mention they actually seem like they enjoy working there and will have a conversation with you rather than spout a robotic line they've said to every other customer.

 9 years ago (09-08-2017)

Mixed reviews on Google, but five stars for me! Sandwich was amazing. Service was fast. People were nice. Zero complaints. I'd come here again! I can't describe to you how much I loved my sandwich. It was amazing!

 9 years ago (07-05-2017)

I ordered my sandwich and they said they could deliver to my house, then after waiting 20 minutes, they finally called saying they couldn't find my address. Turns out they messed up the address and they actually couldn't deliver since it's out of their range. Their delivery radius is about 2 miles wide. Ridiculous. Really disappointed and hungry, Jimmy Johns. Definitely won't be eating here again.

 9 years ago (03-09-2017)

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