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Reviews, get directions and contact details for JOANN Fabrics and Crafts

Address: 572 Sutter's Creek Blvd, Rocky Mount, NC 27804, United States
Phone: (252) 972-0023
State: North Carolina
Zip Code: 27804


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 6:00 PM


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Reviews
The mid-day check out cashier, Brandon, was arrogant, condescending and sharp tongue with me today when questioning and accusing me about fabric I had taken to Joann to match for a quilt. I gave him my fabric ticket for my purchase but he exhibited poor customer service skills. I shop in this store every week and have been a loyal customer for years.
7 years ago (07-12-2017)
I have recently begun shopping at our local JoAnn Fabric in Rocky Mount again largely due to the excellent customer service I have been receiving. Linda, the New Manager and her staff are always very friendly and helpful going out of there way to make sure my shopping experience is pleasant. I am also a Veteran from the Air Force and am very pleased that my service is honored with my 10% discount. I do not always get that option, and so for me, I continue to shop here. I highly recommend for my friends to check out our local store. It is very clean, bright and cheery. I can always find what I need, and if it is not there, the staff quickly assists me in ordering on line thru Jo Ann's. I couldn't be more pleased. Keep up the Good Work!
8 years ago (30-06-2017)
Horrible. Waited half hour to get fabric cut and never did get it. 1 person cutting and 1 employee wandering. Asked for assistance and the wandering employee kept saying someone will be with you shortly. Not a cashier in sight. Finally put my purchases on the counter and walked out. 40 minutes in the store, got no assistance and nobody cared. Shameful. I will get my fabric and sewing material from somewhere else.
8 years ago (16-12-2016)
The young gentleman who assisted us was very helpful & friendly.
8 years ago (14-06-2017)
I like this store I went today with my appreal class to get fabric to make stuff the only thing I don't like is that the fabric is very expensive but it's a nice store to go to if you have a lot of money
9 years ago (19-02-2016)
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