Johnson City Toyota

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Address: 3124 Bristol Hwy, Johnson City, TN 37601, USA

Phone: (855) 474-8043

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State: Tennessee

Zip Code: 37601

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Reviews

This was one of the best car buying experiences we have ever had. Dominic was our sales person, and he was wonderful. He did a great job explaining all the features of the Highlander. He waited very patiently for us to make a decision. Lilly and Mark were wonderful as well. We will definitely be back when the time comes to buy another vehicle.

 8 years ago (12-10-2017)

I cannot say enough good things about Johnson City Toyota! These guys are the BEST! They made the process of car buying painless. They even put new tires on my car before I left with it. This is the 1st time I have ever bought here, but after having such a great experience with these guys, I don't foresee myself ever going anyplace else.
Jackie White

 8 years ago (04-10-2017)

Rob, Jimmy, and the entire staff were great to work with. We received an amazing deal on our 2017 Highlander that was worth driving 2 hours for. They really made us feel like family. This was the best sales experience I have ever had. I definitely recommend this dealership over all others and I will be coming back.

 8 years ago (29-09-2017)

Had a fantastic experience purchasing a used Tacoma from this store. Our salesman, Ivan, was patient and helpful when answering my questions and concerns. He and the sales manager, Kelly, helped to get me the best possible deal I could get on my truck. They even delivered it an hour and a half to Boone, NC with a full tank of gas and a new set of tires. This was my first time buying a car at a dealership, and it was easier than I could have expected. With its friendly and knowledgable staff, great prices and huge selection, I highly recommend Johnson City Toyota.

 8 years ago (06-09-2017)

I have been a loyal customer since moving to Johnson City 3 years ago. The regular services I receive are oil changes, basic maintenance and this year, new tires. I had a tire (6 months old) that was losing air. The first time I had it looked at during an oil change, I was told nothing was wrong. The second time I took it in because it continued to lose air - a month later - I was told that it was a nail hole in a place on the tire that could not be patched (they even drew me a diagram), and that I would need to purchase a new tire. Fortunately for me, I was traveling to GA the next day, and the only place in the area that had my particular tire in stock was Jan Davis Tire Store in Asheville, NC. When they removed my tire to inspect the damage, they recommended a patch instead of full replacement. Instead of spending $250+ for a new tire after just purchasing one a few months before, I spent $20 for a patch. 

Update 8/26/17: After posting my review, the service manager at Johnson City Toyota reached out to me to explain their stance on patching tires in certain areas. They very graciously offered to replace my patched tire with a brand new tire free of charge. I admire how they handled the situation, and am thankful for a new tire for my vehicle. I would recommend reaching out to customer service with any concerns at this dealership, because they were very helpful. I have amended my review to 4 stars due to the follow up from Jeff C.

 8 years ago (29-08-2017)

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