Ponder Auto Repair

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About

At Ponder Auto Repair in Johnson City our ASE certified auto technicians will diagnose and repair all your car and truck car problems.

Story

In 1982, Brian Ponder opened Ponder Auto Repair in Johnson City and has continuously provided bumper to bumper auto care ever since. Ponder Auto Repair strives "to fix the problems no one else can fix" and thrives on automotive repair challenges. At the heart of their philosophy is customer care, customer awareness and customer education.

Address: 915 W Market St, Johnson City, TN 37604, USA

Phone: (423) 928-3849

Website

moc.riaperotuarednop@ofni

State: Tennessee

City: Johnson City

Zip Code: 37604

Opening Hours

Monday: 7:30 AM – 5:30 PM
Tuesday: 7:30 AM – 5:30 PM
Wednesday: 7:30 AM – 5:30 PM
Thursday: 7:30 AM – 5:30 PM
Friday: 7:30 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Brian has operated this automotive repair business for several years in Johnson City.  He is a very honest man.  If you have a problem, he will do his very best to take care of you.  He is very involved with his Church and his community.  I have no problems recommending this shop to a friend.  Brian is a hard working owner that takes great pride in his business.

 7 years ago (26-03-2018)

What a great team at Ponder Auto Repair!  If you are not already a customer, here’s what you should know: Honesty and Integrity runs strong in their shop. You will experience true professionalism in customer service AND the repairing of your vehicles. It’s not everyday that you can go into a business and actually see the owner there hard at work! You have my referrals from now on in Johnson City!

 7 years ago (08-02-2018)

Good shop. My daughter's car had an issue that the dealership and another mechanic were unable to fix.  Had it towed to Ponder's and they fixed it.  Needless to say we will be using Ponder's from now on.  I don't know if other shops are less expensive, but it is worth something to know that it is fixed right the first time. I believe we would have saved several hundred dollars had we taken it here first.

 7 years ago (19-04-2018)

After having my car for approximately 2 weeks for a fuel issue and the car not wanting to start, the problem still wasn't fixed. I can say they called to verify that it was OK to change the valve cover gasket due to it leaking, and also before any other repairs were done. They only done what I approved to be done. Although, I still have the fuel pump malfunction issue and my car won't start occasionally...

 7 years ago (10-04-2018)

I don't know how these people sleep at night. Absolutely screwed us out of $300. 2 spark plugs for $300 without us giving the go ahead for working on our vehicle. I will make it a point to tell everyone about this experience.... A cup of coffee and talk about the miscommunication? I only want my car fixed and a copy of the recording where I supposedly said to do it. If I didn't say those words then I will follow through with the next step. I'm not going to be taken advantage of.

 7 years ago (14-11-2017)

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