Johnston & Murphy

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Address: 1645 Parkway, Sevierville, TN 37862, USA

Phone: (865) 428-6750

Website

State: Tennessee

City: Sevierville

Zip Code: 37862

Opening Hours

Monday: 9:00 AM – 9:00 PM
Tuesday: 9:00 AM – 9:00 PM
Wednesday: 9:00 AM – 9:00 PM
Thursday: 9:00 AM – 9:00 PM
Friday: 9:00 AM – 9:00 PM
Saturday: 9:00 AM – 9:00 PM
Sunday: 10:00 AM – 7:00 PM

Update Info

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Reviews

Best men’s store in the area! Doug (the Manager) is very helpful and knowledgeable about the products and trends. Went in looking for a few things and ended up finding more than I expected. Great deals on high quality men’s clothing. Highly recommend...you won’t be disappointed at all. Thanks Doug for making your clients feel important!

 7 years ago (30-12-2017)

I would not recommend shopping at this Johnston and Murphy... The store manager was rude, obnoxious & unpleasant to be around. J&M would be ashamed of there store managers attidued and how obnoxious he was to customers including myself. I felt it was my responsibility to bring my review to the internets attention;  should be more thankful for customers.  The problem was obvious I needed new shoes, because when I walked in J&M I had on my old Wingtips that I bought from a thrift store many years ago when I was less furtunate as I am here today... I proceeded to walk to the back where shoes were located to find a pair I liked that looked great, almost as if it were a brand new pair of the shoes I wore in. When I brought this pair to a the manager on the floor, I waited till he finished his conversation with the group to ask if they had this same style shoe but different color scheme maybe brushed look similar to the Johnston and Murphy shoes I had on..  He proceeded to degrade me by stating “I needed to take better care of my worn out Johnston and Murphy shoes and insisted no customer would want the worn out look” I insisted I liked the brushed/Italian look like the Italian half zip/wingtip shoes that were at other J&M stores I’ve gone to and shopped at many times before. Instead he proceeded to tell me our Italian rack is over there “pointing to the clearance rack” and at this point I was annoyed. Not letting this a** hole affect my self esteem I went to the front to find my family and by this point they were annoyed with the sales manager on floor also because he was very rude and extremely unpleasant to be around and we left.. I took my business elsewhere.

 7 years ago (27-12-2017)

Came in looking for a size 15.  Salesman told me they don't carry very many 15s which is understandable because I have big feet and I know.  But before I could walk out the door he asked another sales associate and they had just got 2 pair in.  They didn't work out but I certainly appreciate the effort to find me a pair and even pull out a catalog to try to find a pair that would work.  Thanks guys!

 8 years ago (21-07-2017)

Staff is knowledgeable and friendly. The sales are reasonable for an outlet store, but the shoes are excellent quality. The smell inside the store is heavenly. There is comfortable seating for both trying on sizes and waiting for your companion. I was even offered a cold bottled water by the young man behind the counter. 

 9 years ago (07-07-2016)

The best men's clothing store around. Fantastic customer service. The clothes are top notch.

 9 years ago (26-12-2016)

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Reviews, get directions and contact details for Johnston & Murphy

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