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Jones Plumbing Inc

  1. Atkinsons
  2. Merritt Island Plumber

Reviews, get directions and contact details for Jones Plumbing Inc

Address: 641 Clearlake Rd # 38, Cocoa, FL 32922, USA
Phone: (321) 633-8394
State: Florida
City: Cocoa
Zip Code: 32922


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related searches: Jones Plumbing Carlisle, pa, Jones plumbing reviews, Jones plumbing supply, Fitzpatrick Plumbing, Fitzpatrick Plumbing and Heating, Plumbers Carlisle, pa
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Reviews
Tracy did an awesome job for me, repairing toilet, replacing hot water heater. He is honest and a hard worker. I would use him again and recommend him to anyone. People like him a hard to find these days.
7 years ago (27-02-2018)
We experienced a plumbing issue a little over a week ago. I called around, spoke with friends and family and was recommended I call Jones Plumbing. I spoke to Sandy who was very helpful with our questions. We were in desperate need of leak detection. We are so happy we called to have them come out! Family and locally owned. Friendly and efficient. This family came over the day after Christmas to help us with our plumbing. It was a tough decision to make as we needed to repipe our entire house. With help from Tracey and his son the job got done in a timely manner. We were up and running with water in a day and a half. We can't thank you all enough on a job well done. Call Jones Plumbing for all your plumbing needs!
8 years ago (29-12-2017)
Unreliable, inconsistent, and rude. Its a family owned business, and they hardly answer the phone. Made an appointment for the afternoon the next day. Woman on the phone was very "bothered" sounding. Like it was an issue I was calling. Told me she has no idea when in the afternoon they will be there, but promised a call the next morning. I never got a call the next morning so I called and was told 2pm-4pm. 3:45 rolls around and no one came. I call them and they told me that my appointment had been canceled, mind you it was to have an appliance installed and is obviously time sensitive. Apparently someone else called and they prioritized them and said they would be able to come the next day, again with no idea when. When I complained that I had an appointment and it should be honored, I was told "well..you can call around and find someone else". Well...I DID! And Cocoa Beach plumbing not only discussed the issue with me in depth and all the possible solutions and gave me a time frame immediately, along with a "thank you", but they provided a ball park quote without being prompted. I consider that above and beyond. Jones Plumbing is not recommended.
8 years ago (28-03-2017)
F-RATING " Jones Plumming too small to function ! " Lasting Impression Call them ONLY if you like being stood up! My family waited HALF DAY and got brushed off like pests. Any positive reviews are from family members running the business! Day 1 My wife and I made a 24hr appointment for next day work. We got told no time frame, no follow up confirmation call..on when they were avaliable , and no basic customer service like a thank you! We Simply were told tomorrow. They said they would call. Like any educated family we said ok and understood that was a verbal agreement. Day 2 12pm no call. Naturally we call. They sounded very different this time..very angrily bothered that we wanted to know when we could expect them to arrive. We get a rude tone replying saying 2-4pm. We kindly said ok, and understood that was a verbal agreement. 3:45pm no call. Naturally we call. We then were told our appointment was canceled, they had just received a new call last min and it's a priority. We can make another appointment tomorrow. Kindly trying to be optimistic we ask when? We then got a rude I don't know Tomorrow. When we asked why our appointment wasn't being honored, and why we never received a call about the cancelation.. we were told, you can always look around if that doesn't work for you. We're busy. Naturally we understood the verbal agreement was broken and then called Cocoa Beach Plumbing. The call was MARGINALLY more productive! We got a time and date, fast appointment scheduling, general questions answered by a knowledgeable PRO,extremely kind words to end the call, and a FAAAAAR more comfortable experience! Summary Jones plumbing acts like its a gift to work for you. They snub you for no reason, and basically tell you to kick rocks when you ask why. They forget they are coming into YOUR home and YOU are giving them YOUR business. Typical, laziness from an overly confident small business. They are too small minded to function professionally. Dont pay these amateurs a dime, get the professional YOUR family deserves! NOT 1 guy and his 4 family members lying on google to boost review scores! I'm a REAL customer review! Message to Jones Plumbing Clean up your act! You have no reason to have a snotty attitude when you're the ones fixing toilets for a living. Go back to school and take Customer Service and business edicate 101. You don't cancel appointments WITHOUT a follow up call! I hope you lose business to your betters!
8 years ago (29-03-2017)
We LOVE Jones Plumbing - helpful, honest, friendly - Old fashioned, professional service.
8 years ago (18-09-2017)
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