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Reviews, get directions and contact details for Joseph Giannone Plumbing & Heating

About

Joseph Giannone Plumbing & Heating provides residential and commercial plumbing and heating services.

Story

Here at Joseph Giannone Plumbing & Heating®, we want you to know your plumber. With only a small number of employees, the customer has the personal experience of knowing who is coming to their property and trusting them and their work. We know how discouraging it is to see a different face come to your door each time you call for service. We strive to create an intimate working relationship with our customers building trust and confidence in all of our services being performed by licensed and insured plumbers. Joseph Giannone Plumbing & Heating® provides commercial and residential plumbing and heating installation, maintenance and repair.
A message from the Owner/President, Joseph Giannone Sr. of
Joseph Giannone Plumbing & Heating®:
We are the original Joseph Giannone Plumbing and Heating® company servicing the Philadelphia area and suburbs for 32 years. We are located at 1323 South Juniper Street in South Philadelphia.
All work satisfaction guaranteed for 1 year and performed by licensed and trained professionals.

WE ARE NOT AFFILIATED WITH: any business located on 1641 Delmar Drive Folcroft, Pa
AND, OR OTHERWISE KNOWN AS
Joseph Giannone Heating and Air Conditioning
Joseph Giannone Plumbing, Heating and Air Conditioning
Joseph Giannone Plumbing, Heating & Air Conditioning
Joseph Giannone Heating & Air Conditioning

Address: 1323 S Juniper St, Philadelphia, PA 19147, USA
Phone: (215) 389-3600
moc.liamg@gnibmulpenonnaigj
State: Pennsylvania
Zip Code: 19147


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Reviews
john love called when he was on his way the company sent a text with his picture and name which was nice he arrived addressed the problem and of and gave us a price before he made the repairs i went with a service contract and repair will report back later on that service but all in all i was pleased and my ac was up and running again in no time thanks john and thanks giannone
8 years ago (28-07-2017)
I will never use this company again! We just moved into our house a few months ago and we were having some issues with our hot water not working properly in our bathrooms. We called Joseph Giannone and they sent out a guy who kept repeating how he basically had never seen an issue like ours before and wasn't sure how to fix it. He got some help over the phone and proceeded to adjust a piece in each of the showers. He fixed the first 2 without an issue, but broke a piece on the last shower trying to put everything back together. The job was initially priced at $275 but once they broke the piece we were expected to pay for it, which cost an additional $52. Before it was fixed I expressed my issues with having to pay extra to Joe over the phone. Once it was fixed, I received a bill that still included the charge for the piece. I again expressed my issues (now to the worker Dennis who broke it) with having to pay for something that he clearly broke and he became extremely aggressive towards me. Yelling and pointing his finger in my face telling me "you don't know anything about plumbing!" and "I've gone out of my way for you!" We had a massive leak after he broke the piece, and had to turn the main water valve on and off every time we absolutely needed the water in our household. We had to deal with the inconvenience for a week until the new part arrived. They were also supposed to fix a sink for us, and it was never fixed. Apparently, he went out of his way by even looking at it? I work in the customer service industry managing a restaurant. This is the first negative review I've posted about any business but I'm absolutely appalled by the way I was treated. I could never imagine yelling in a customers face "you have no idea how to run a restaurant!" He was right that I don't know the first thing about plumbing, but I do know that the way I was treated is no way to run a business!
9 years ago (02-12-2016)
HORROR STORY! HORROR STORY! Giannone tech dismantled my heater and refused to put it back together. Showed pictures that did not match my heater. Several professionals stated they saw no breach. Took two weeks to get a professional to put it back together . Beware they showed me a paper with a price of $1400 and $2800 for repair. My heater is working fine as it was when they first came into my home. BEWARE!
9 years ago (19-02-2016)
Experience, professionalism, honesty. Prompt response to service requests. Great communication related to date and time of service. E-mail info about Technician assigned to job! The very best experience I have ever had with HVAC/plumbing/heating assessment, repair and installation in more than 30 years of owning commercial and residential property in Phila. Awesome Team!
10 years ago (31-12-2015)
Good service with smart technicians, the owner is a good guy and I look forward to working with him in the future.
10 years ago (31-12-2015)
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