Journeys

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Address: 32B Serramonte Center, Daly City, CA 94015, USA

Phone: (650) 758-5713

Website

State: California

Zip Code: 94015

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Reviews

Great sales team under new management . i do recommend checking them out . i will be going back ..

 9 years ago (01-03-2016)

I saw a friend who had a really cute pair of boots, so I called to see if they had them in my size.  I spoke with a young man named Jeremy who was the rudest employee I have EVER dealt with.  He shrieked down the phone 'I CANT HEAR YOU!!!!"  The music was BLARING and this is how he greets customers over the phone, because the music is loud in the STORE.  He shrieked "I CAN'T HEAR YOU!!!" once more and put down the phone.  I could faintly hear him conversing with another employee saying "OH, I Can't hear that lady on the phone"  A female employee came to the phone and had no trouble hearing me at all.  He could not be bothered helping a customer over the phone.  Had I not REALLY wanted this pair of boots, I would not have shopped there.  You would expect in this economy people would be glad to have jobs and pull their heads out.  Jeremy gets an F- in customer services.  He has a promising future as a custodian.

 15 years ago (22-08-2010)

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