JT Nail Spa

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Address: 2000 Mendon Road, Cumberland, RI 02864, USA

Phone: (401) 475-5656

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State: Rhode Island

Zip Code: 02864

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Reviews

The first, I assure you, this place is super marvellous! My technician was really nice and filled my nails down perfectly. Especially, It's a large place with a lot of chairs. Definitely in love with this place!

 8 years ago (04-01-2018)

What a beautiful and relaxing spot! The cool, clean air welcomes you as you enter this beautiful, clean spa. Sometimes, I'm so relaxed that I feel like I could sleep! Everyone is professional, hardworking and willing to meet the needs of each customer. The skin products introduced by the owner are wonderful, and she's quite knowledgeable from taking many seminars. The spa gives you an upscale feel without having to book weeks ahead in advance. This new business is an asset to the community!

 8 years ago (25-06-2017)

This place was fantastic! Today was my first time visiting, and I was not disappointed! By far the best salon in Cumberland. I chose the lavender and mint pedicure, along with a gel manicure, and was given the best service and attention I have ever had at a nail salon. Son took great care of me and my nails, making sure to ask my preferences and take extra time with the massages and sugar scrub. The best part may have been the wonderful relaxing neck pillows, a first for me at any salon! I will definitely be going back again soon-- This place is a must!

 8 years ago (14-05-2017)

I’m never going back here and all the people I told about this place after my initial visit(which was great!), I will tell them how they tried taking advantage of me. I walked in thinking I’d get full set acrylic with gel polish but I decided not to get gel seeing as the nails were just for Halloween and didn’t need to last long. I chose to get designs on two nails(white stars). I got my slip and the total said $45! Which is completely wrong and when I spoke to the Mgr Tina she told me that it cost $10 for getting coffin shaped (it’s $3 elsewhere) $10 for the designs($5 elsewhere) & extra money because it took him(Kevin) time(the same time as every customer getting full set)to do my nails. Not only that but one of her workers claiming to be a manager as well kept talking back and even went as far as to say I’m a bad customer(she is young and Hispanic) and how some places charge even more so I shouldn’t be complaining for being overcharged.. she was saying all of this while I was trying to speak to Tina and she goes on to say after I said I’d prefer to speak to Tina that Tina was very busy and doesn’t have time. Tina was already in front of me and it’s her job to be there for a customer -.- prior to me asking to speak to her she was not doing anything. I had to tell the Spanish girl to get Tina for me because before that she kept going from the front to the back to relay messages like a game of telephone. Kevin was shown a picture of the nails I wanted which was a picture from the first time I had my nails done there and loved it and he did not do the shape right. I wasn’t going to say anything, I just figured i wouldn’t see him specifically again. But he asks me what I thought and I was honest and said the shape was sharp and extreme more so than the one I’d shown him in the picture to which he replies that I have to be more specific because there are two kinds of coffin shapes.. are you kidding me? I showed him a picture, it doesn’t get more clear than that. Initially do the designs I was going to do 1 with white stars and the other being the Superman symbol. He claimed he was very good however as he attempted the symbol and horribly failed I said I’ll make it easier on him he could just do stars like the other nail. He removed the polish on that nail and went to apply a coat of red polish when I wanted that nail blue and he said “see you have to be more specific”.. he said that again! I never said to switch the main color I only said to put stars.. he was VERY rude and dismissive and would tap my hand to move it a certain way like I was a dog.. he seemed arrogant as well and when I tried to initiate conversation he wouldn’t bite back so it was silence the whole 2 and a half hours. Except of course when the workers were talking about me in Vietnamese. Smh I had such high hopes for this place and thought I found the perfect place. I did not. My advise to you is that if you go then make sure you look at the pricing to see that they aren’t trying to overcharge you. I called on the phone to see how much it’d be to get coffin shape and they said $5 yet Tina tells me $10. Very nice business. My nails were done on the 25th it is now 30th and my nail is already chipped. The first time I got my nails done they lasted a month! He made my nails paper thin and very cornered so that the edges were actually sharp. Bad bad bad. Kevin is not good with people or nails.

 8 years ago (30-10-2017)

Great place, amazing price, friendly service, and clean environment. I have gotten so many compliments on my nails !

 8 years ago (25-08-2017)

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