K4 Mobile Detailing, LLC

Reviews, get directions and contact details for K4 Mobile Detailing, LLC

About

K4 Mobile Car Wash & More provides professional Interior /Exterior vehicle detailing and more!!

Story

K4 Mobile Car Wash & More provides professional Interior /Exterior vehicle detailing and more!!

Address: 177 2nd St NW b, Barberton, OH 44203, USA

Phone: (330) 809-3563

Website

moc.oohay@gniliated4k

State: Ohio

City: Barberton

Zip Code: 44203

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

Update Info

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Reviews

Jessica did an exceptional detail on my customer's 1962 Plymouth Fury Sport.  Inside and out this car was perfect when she was finished.  This girl has talent!

 8 years ago (07-06-2018)

We purchased a Groupon, but was never able to contact the business after months of trying.   Groupon tried, as well.  No response.

 8 years ago (11-03-2018)

Thus business should be zero stars. I bought detailing via Groupon and this business owner has never contacted me. I should have done more research about the business. Groupon will not give me my money back only some trade in voucher. I will be reporting the business and Groupon to Ohio attorney generals office as both businesses are ripping off Ohioans.

 9 years ago (21-10-2017)

My experience with K4 has been uneventful, frustrating, and extremely dissatisfied. Was looking for a coupon for interior car detailing and found this deal with K4 that fit and sounded alright. After purchasing the voucher, getting a hold of Jessica Benner (Owner/Operator and only front desk assistant) was nothing short of a game of phone tag. Except, Ms. Benner refused to call back three consecutive days. After, finally, getting a hold of the business, we agreed to set an appointment for July 18th, 2017. During the conversation, we (my girlfriend and I) made sure that this service included shampooing of the seats. Ms. Benner assured that this service is expected with all detailing that they offer. 

So, as a happy customer, going to drop off the car for the service; it immediately went down hill. Rolling up to the empty garage, I met Joe(the car servicer). Joe was completely alone with a small vacuum and some car solution in clear spray bottles. Ms. Benner wasn't present for the appointment meeting, but Joe agreed that he is ready for the car and it was going to be about 3 to 4 hours. Fair enough, even though the garage seems to have no shampoo in sight. 

I strolled down to Al's Deli (which is amazing, highly recommend them) to work on paperwork for the time of the service. Two hours into the service, I ventured down the K4 to check up on the car.... and there was Joe again, without Ms. Benner, working on the cars. Thinking nothing of it, I continued to work around town to wait for the finishing of the service. 

After the 4 hours, I reported back to K4 expecting the car to being close to finish. When I arrived, yet again, Ms. Benner wasn't anyway to be found. After inspecting my vehicle, it still had another hour worth of work left in the car. Dirt was still found in the seat of the front and back seats. Lifting up the "thank you for your service paper" I found more dirt that hasn't been cleaned out. Cup holders seems to be undisturbed in anyway. Dog hair was still found on the floor of the back seat. And a marking that was on the ceiling that I specifically ask to call attention to in the cleaning, was also undisturbed in anyway. 

To help Joe out, I decided to grab a rag and the vacuum to clean the little bit that's left in the car. Upon observing the vehicle more, dirt was still very much present on the majority of the floor, smudges on the car interior has yet to be wiped, and much vacuuming still needed to be done. 

After 45 minutes of my own work into the car, I felt just dissatisfied in the whole K4 detailing experience. The lack of Ms. Benner at all during the 5 hours I spent in Barberton that day, the incomplete work done on the car after waiting the necessary time for the service, the hiding of dirt in the car to show that it was clean, cleaning and finishing the car myself, and not paying attention to the marks that I really would have been taken care of before I arrived 4 hours after I left it. 

All in all, the car is clean---ish. I bought this service for a birthday present, so I was really hoping for professional service. Instead, its a small business trying to get off the ground who are still working on the small things in the service industry. If I'm going to spend over a hundred dollars for the car to be clean, I kinda what the car to be clean... not half cleaned, not "it looks clean", not "smells clean", not "we took care of the bigger things, but the small noticeable things that makes a service a service".... not a priority with this company. 

Easily could have done this myself with some armor all and a vacuum services found next to Swenson's.

Joe gave me a free car wash..... probably will never use it nor their services again until I inspect the facility again. 

Just frustrated.

 9 years ago (19-07-2017)

Best detail shop in the city!

 9 years ago (26-11-2017)

Comment on this business

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