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Reviews, get directions and contact details for Kaiser Permanente

Kaiser Permanente
"Your health and safety are always our top priority. To help you protect yourself and your loved ones, we’ve gathered the most important information and guidance on the coronavirus and COVID-19. Go to our website. You have many ways to get care without leaving the comfort of your home - including an e-visit, phone, video appointments and email. This allows you to still get great care while helping to address the community spread of COVID-19. To book an in-person appointment, or if you’re concerned about your specific health condition, visit our website for your local information on appointments and 24/7 advice."
Address: 975 Sereno Dr , Vallejo 94589, CA, US
Phone: (707) 651-1000
State: CA
City: Vallejo
Zip Code: 94589



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Reviews
The Kaiser Permanente hospital at Vallejo is a state of the art facility with dedicated doctors, nurses, and medical staff. The facility is clean and easy to enter. The hospital is big so be sure to arrive early if you are trying to find a new department. There are parking spots at the front entrance that are designated mostly for handicapped parking and there is a large parking structure nearby.
I’ve received great care from almost my drs. The best thing about Kaiser is, if you don’t like a doctor you can change them. I’ve had to do that two or three times in the 40 years I’ve had them on my own. You cannot blame Kaiser for the way a certain doctor treats you, unless they don’t take action if a number of complaints have been made.
The nurses and doctors took good care of me throughout my labor and the birth of my daughter. We also had a good experience while we stayed the night with my newborn baby. Nurses checked in and made sure we were taken care of with advice, snacks, assistance, medications, etc.
Each hospital has its good and bad. I havent not experienced the bad here but I can see why others wouldn't like this location. I have utilize many services at this location. My most recent visit was great.
Had to make a scary appointment at womens health for myself today and the personI believe cynthia on the phone was so kind and understanding and helped me feel so much better about the procedure I need. Cynthia explained it so well and quelled my fear from the negative stories you see online, I'm still not Excitited to need this but I feel so much better about the whole thing. I wish everyone was like this person.
Probably one of the worst medical facilities I’ve gone to. It’s one of those places where if you have tattoos or anything like that im also very thin and malnourished due to my medical condition they treat you like a straight up tweaker. I have a rare medical condition called EDS and whenever im there having an flare up they basically scoff like “how dare i come in with a rare disease instead of a broken foot”, i am also autistic and they are not accommodating of that. I asked for a glass of water because i was so dehydrated and the women at the desk ordering starbucks rolled their eyes. This place is an absolute nightmare for the mentally and physically disabled and i would hope people working in the medical field would have a little empathy but i guess some people are just here for a paycheck. Switching my provider ASAP.
My mother recently went there to the emergency room because she passed out at home. She stayed for around 2 weeks. With complications out of anyone's hands, she passed away. However she was treated very well by the staff there. They accommodated us and our large family in every way and was very understanding of our needs. She passed with her dignity intact. I couldn't imagine that going although tough any smoother and stress free than it did. They kept us very well informed every step of the way. Thank you
I have been receiving great care from Kaiser Permanente in Vallejo for 20+ years. The facility is clean and the staff are always welcoming and helpful.
I've been healthy so I've little reason to go to the hospital until my recent broken leg requiring 2 surgeries, several nights stay, and followup visits. Overall I feel like I was well taken care of. Most of my needs were met and when there was an issue, my efforts to be respectful but forceful were met with compassion and solutions. I will continue to use Kaiser.
Brought my son in to hospital on the advise of the advise nurse. Puke lethargic. We been here there hours and kid is passed out. Told several people about this and we are still waiting. Two fights broke out. Lady told me 4-5 hours are normal wait times. I have never waited this long in my life!!!! It’s funny that we were told to come in and if he passes out call and ambulance but we get here he passed out and no one cared. Place is a joke.
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