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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Queen Creek today.

Address: 21317 S Ellsworth Loop Suite 103, Queen Creek, AZ 85142, USA
Phone: (480) 987-1014
State: Arizona
Zip Code: 85142


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Reviews
When I walked in the place is very and beautiful. Very pleased with that. The first person that helped me was a young lady around my age, 26, she was sweet. I told her I needed to have links taken out of my watch. She told me to follow her and she will ask her co worker. I walked to the desk where her co worker is, older gentleman, he was sitting on is computer as she asked him if he could help assist me. The gentleman with the absolute worst attitude said to her “you know I just got on my lunch break.” Another co worker , older woman, stepped in to take care of me. I found it very unprofessional to talk to your co workers in that manner in front of customers or not in front of customers. Also, if you are on your lunch break, don’t make yourself visible in the front of the store and go to the back. The next thing is when the older woman assisted me with my watch she said it would cost $10 A LINK to take them off. NOT A WAY TO KEEP CUSTOMERS COMING BACK. Most jewelry stores will service watches, taking links off, for free of charge. It only takes 5 minutes of their time. To end my review I want to give a shoutout to the young lady with the glasses for staying professional while her gentleman coworker was completely unprofessional and out of line to talk to her in that matter. You are the real MVP. Stay classy.
8 years ago (27-12-2017)
I went into the jewelry store about some pieces I had previously purchased, the manager, Jennifer, was very unprofessional and was unwilling to help me out because I wasn’t spending money that day. I have been a long time customer of Kay’s and will be taking my future business to another jeweler because of this experience.
8 years ago (28-12-2017)
They did just what I asked for with my wedding ring. I'm very pleased. Great customer service. So glad we have a Kay Jewelers in queen creek.
8 years ago (07-09-2017)
I am so happy this location Isr here in San Tan Valley ! Wé havre needed à awesome jewelery store out here for a long time, Management and staff are a mazing !!!!!
8 years ago (02-08-2017)
Customer service was amazing they helped me with everything I needed, I'm so glad that it's so near by, the place was amazing
8 years ago (02-08-2017)
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