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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Brooklyn today.

Address: 5376 Kingsway Pl, Brooklyn, NY 11234, USA
Phone: (718) 859-5739
State: New York
Zip Code: 11234


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
Buyers beware, when buying any jewelry from Kay's jeweler or any store always , I repeat alway check out their return policy before buying. If you want to trade in you have to put a substantial about of money depending on the amount. If I spend 7,000 I shouldn't have to put any down money for a trade in. Don't be fooled by the charm of the sale person do your homework before spending any jewelry at Kay Jeweler.
7 years ago (04-12-2017)
Worst customer service ever just today only.., after been a customer for over 3yrs. I went to clean our wedding rings & inspection. The clerk ask for an ID, i ask y do u need id I normally give my name & look it up in system. Then the he walks away go wispher to the other clerk named (Kelli )she comes over with the world of attitude telling me that's how it work. Then I told her my name & said I was told that's all u will need to look it up. She ask me when I purchased the rings, she need to see receipt, if I cn go get it & return to store. No one hv 3 yrs receipt, there ws a chain to repair she gives the world of excuse that she doesn't it it on my account. Also she don't see the other wedding band, if I'm sure I purchased there. I'm not goin to spend anymore money there ever. .. Before today customer service was excellent especially when Vicki is @ work.
7 years ago (01-01-2018)
policy and service suck. Specially when it's there mistake and they want me to pay to resize my ring. I order a size 9 and they sent a size 8. These people wanted me to pay for the resizing how is that my fault. Worst service
7 years ago (07-12-2017)
After spending 12,500k on an engagement ring and a couple of watches I most likely decided to leave Kay Jewelers the reason for it is cuz I went inside two months ago and I found the nice wedding ring and they told me it's going to take a couple of weeks when I went back 5 weeks they told me it's going to take a little bit more time after 2 months I went inside and I ask them what's going on they told me in 5 days is going to be ready I want inside after 5-days now they came up with a new thing that that they never start making it so I'm getting married in a couple of weeks and I don't have a ring my experience with you guys ripped me off when I bought one ring after it came back from Engraving I got a different diamond I have both certificates
8 years ago (06-06-2017)
I would like to give a big thank you to Rabia and the kay jewelers staff for going above and beyond my expectations. I would recommend coming here for all your jewelry needs. Thank you aging everyone for making me feel special and getting things done. Amazing customer support.
9 years ago (02-04-2016)
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