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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Providence today.

Address: 93 Providence Pl, Providence, RI 02903, USA
Phone: (401) 228-6502
State: Rhode Island
Zip Code: 02903


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
I will say after reading all them reviews I'm actually shocked. I'm actually a difficult person at times and they dealt with me which sometimes isn't easy. Over all Anita was my sales lady and she was and still is great. She emails me telling when to send my jewelry in for cleaning so I don't lose my warranty and is always respectful to me and my fiancé.As a matter of fact I was suppose to bring my finances ring in on August 1st to be repolished for my wedding on the August 20th and I forgot. It's the 9th now and they are still gonna make it happen. They could have said it's not possible but with out a hitch they said come in and I'm on my way now. Everyone writes bad reviews but I notice people don't like to write many good reviews. I've learned that recently upon researching several different businesses. Thank you to everyone at Kays jewelers in providence place mall
8 years ago (09-08-2017)
Bad, bad, and bad. I ended up going up 95 north to Pawtucket after a google search and found New England Gold and Silver which is a small family business that caters to the needs of each customer, as opposed to the horrible corporate formula of Kay Jewelers.
8 years ago (30-03-2017)
Called ahead about replacing a watch battery. A very nice sales person asked about my watch and concluded that they could change the battery in store while I waited. She gave me a price over the phone Go in to the store and a new salesperson concludes that it must be sent out and it will take six weeks. He "offers" to sell me a new $200 watch so I can avoid the hassle. What a sleazy, cheap sales pitch. I was expecting professional service and instead got third rate, grease ball used car salesmen treatment.
10 years ago (16-02-2016)
Excellent been there quite a few times and everyone has been very helpful!
9 years ago (06-05-2016)
Very poor very bad business I'll never buy nothing again there bought a watch for 2,000 had it for three days returned it and was told can't return my money because it was altered they altered it took one link off never wore it now the girls kid died so she took off so now I'm stuck with a watch I can't wear and by the way it was only less then a week
8 years ago (28-02-2017)
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