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Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Springfield today.

Address: 1655 Boston Rd., Unit D-12, Springfield, MA 01129, USA
Phone: (413) 543-2675
State: Massachusetts
Zip Code: 01129


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
The girls there are so nice and helped me when I had a piece break on me. Will always chose this store over any in the area.
8 years ago (04-12-2017)
Horrible place to buy Jewelry. STAY AWAY! Avoid this place at all cost. Bought over $6,000 worth of jewelry here. First off, the prices are fake.They can discount, even more than the fake sales they throw say.Which leads me to believe the markup must be insanely high. Sales associates and management lie about financing, warranty and insurance policies. We bought the insurance policy, which we where told covered EVERYTHING. My wife's car was broken into, and merchandise was stolen. We filed a police report, and faxed it to them. When we tried to get the merchandise replaced or taken off of what we owed on our account, guess what? It was NOT covered, and they basically told us to suck it up and pay even though we did not have the merchandise. I was on the phone for over an hour with customer service, and spoke to 5 different people. They kept trying to dump me off to other parties. This company will not help you out if there are any issues after a purchase,all they want is to your money. Just look at the consumer affairs website, we are not the only people they have screwed over. Waiting on a call back from someone, lets see if they even call. I will update my review after (if i ever get one) the call back
8 years ago (22-03-2017)
Best store around. Staff are excellent! So love Angela and Emma! These ladies are the best!! Kathy
9 years ago (02-12-2016)
I love this store. The customer service is amazing. Everyone that works there are super awsome and friendly.
9 years ago (17-07-2016)
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