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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Camp Hill today.

Address: 3538 Capital City Mall Unit 400, Camp Hill, PA 17011, USA
Phone: (717) 975-0701
State: Pennsylvania
Zip Code: 17011


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM


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Reviews
In-store the service is decent and salespeople were patient as I had to bounce back and forth between stores to repeatedly compare similar items. However, after calling for days about a wedding ring which I've heard nothing back about a week ahead of the date, I have only gotten someone to answer the phone once. There is no voicemail, not even a corporate one. The number is right since it's directly from this Google listing, and they have picked up one time. I live in a different city and can't just drop by. You would think with the amount of $$$ potentially at stake for the store they would have some kind of effective system in place to serve customers. Recommend the folks at Littman's across the mall hallway for much better customer service.
7 years ago (26-01-2018)
Will only speak to you when you are in the store to get the sale! Then if you have questions over the phone. You get the cold shoulder and not directly information. I was waiting for my bands to come in after sizing and had to physically go to the store to find out one wasn't there in time and the other wasn't sized properly. Go to Harrisburg or Colonial Park Mall location for better customer service!
7 years ago (08-12-2017)
They closed my account do to 1 year of inactivity. This means No warranty repair work, an affected credit report and a "new" account would increase the interest rate to 26%. Buyer be aware : Signet Jewelers owns Zales, Jared, Kays and maybe others.
7 years ago (02-12-2017)
April was the bomb, she worked together and got me a masterpiece while actually saving me money
7 years ago (01-08-2017)
You can not even look at rings on this site
9 years ago (23-02-2016)
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