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Kay Jewelers

  1. Connecticut
  2. Trumbull Jewelry Store

Reviews, get directions and contact details for Kay Jewelers

Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Trumbull today.

Address: 5065 Main St, Space 1111, Trumbull, CT 06611, USA
Phone: (203) 371-6221
State: Connecticut
Zip Code: 06611


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews
I am utterly disgusted with the service I recieve from the "manager" Chrishane at Kay Jewelers again today. About 3 months ago I called and I had the same issue with her. She is extremely rude with some sort of ghetto attitude. This specific store already has such a bad reputation. Hopefully the regional manager and owner would see where the problem lies. I suggest you hire people who wants to help build your business, not someone who just pockets their monthly salery and goes back to the hood. It will help your success alot to make some changes and redesignate a dedicated manager that gives a damn about your business.
8 years ago (29-11-2017)
I wouldn't put this so much against the store personally but this makes them look extremely bad. I purchase a Citizen Eco-Drive watch about mid August. Had a accident with the watch itself and had to get it repaired. I brought it in the beginning of December, got a call back about the estimate about beginning of January. Right there should of been a sign of things to come if it takes a month to get a estimate. We are now at mid February and they still have my watch. I call in to get a ETA when this would be done. They tell me the manager will call me back. Of course never does which then I call back 4 hours later to get the answer myself. I am told it will be another 4-6 weeks. That means best case scenario i get my watch back 3 whole months after I asked to just get the band replaced. If you went anywhere else locally this would be a month TOPS to fix. you would expect Kay to have bands lying around for this to happen. All I know is this is the first and last time I go against my word and not shop at a local store.
8 years ago (15-02-2017)
My husband and I have spent thousands of dollars in Kay Jewelers. But we are done! We drop off my Movado watch for a band repair. Happens they couldn't/didnt want to swap the damage parts with the brand new ones I brought. They took everything to be send out for a estimate because they said I needed a new band. Called me to pick because was ready and to our surprise, THEY DIDNT FIX ANYTHING! How's that you manager and staff don't check the merchandise before. And to make it worse, how you dare to said movado sent the parts my band needed to be repair when I drop those along with my watch!!!
9 years ago (14-11-2016)
I went to buy my girlfriend a gold necklace with a price tag around $100-$450 so I asked the saleman to show me a few necklace around that price and he replied "we have too many necklaces around that price" then he grabs a kay magazine and throws and says "TAKE THAT HOME THEN YOU COME BACK HERE" that was a very polite way to treat a customer never going back there!
15 years ago (26-04-2011)
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