Kay Jewelers

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Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Piqua today.

Address: 1252 E Ash St Suite 102, Piqua, OH 45356, USA

Phone: (937) 773-8042

Website

State: Ohio

City: Piqua

Zip Code: 45356

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 6:00 PM

Update Info

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Reviews

The best place to go shopping for jewelry! The ladies are extremely friendly and very knowledgeable. They listen to you and help you find the perfect piece for you!

 7 years ago (17-05-2018)

So friendly and fast! I love their selection of rings

 7 years ago (18-05-2018)

This location is now closed. I brought my jewelry for its regular inspection and the store was closed. I asked about it at a nearby store and was told they closed up a month or so ago. So now if we want our inspections to keep our warranties we have to drive quite a distance to Dayton just for that.

 7 years ago (04-03-2018)

The first couple times in store went well for my fiancé and I. But as time went on it's gotten worse. He bought a watch about 2 years ago and the pin kept coming out of it. We took it in MULTIPLE times asking for it to be fixed and all they would do was stick it back in and say they fixed it. They did this again and again until his warranty expired so if he wanted to send it in to actually get fixed we would be paying more. We tried to give them another chance, and got a kays card with the sole purpose of just helping build some credit, but we didn't receive the card for over 2 months. When we came in the first time our bill was due they were really busy, which we understood and waited patiently for help, but All we needed was someone to show us how to pay our bill without an account number(that was on the card we hadn't received) when it came to our turn we got about 20 seconds of the woman's attention, long enough for her to tell us to call customer service and walk away. As if we hadn't already done that. Now months later we're still fighting to get the Kay card to even work, and praying it doesn't hurt our credit because we can't get remotely acceptable customer service out of anyone.

 7 years ago (13-01-2018)

Bought $3000 worth of rings, had to be sized, promised back in 2 weeks. On that date no rings, called and manager said they had been shipped would be in 2 days later, never happened. 4 days later started hounding them and customer service. Manager said the shop had the rings but would release them, her first story was that instead of  sizing the rings they sent an estimate and was waiting for approval. After 3 weeks someone from the Piqua store called and said the rings were in, she also let slip the truth when she apologized for them being sent to the wrong store a week earlier. I am sure they thought they were lost and they started making up all kinds of lies while they searched for them. NEVER ever will we do business with them, we actually returned one ring, cancelled 3 warranties, asked for and got an adjustment because they took so long the rings were 20% less on sale and customer service gave us a $40 IN STORE card. Save yourself some grief. They took something that should have been a memorable occasion and turned it into a nightmare and all they had to say was sorry. Leslie was the manger making up the lies.

 8 years ago (10-02-2017)

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Kay Jewelers

Reviews, get directions and contact details for Kay Jewelers

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