Kay Jewelers

Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Miami today.

Address: 1455 NW 107th Ave., Space 780, Miami, FL 33172, USA

Phone: (305) 468-1700

Website

State: Florida

City: Miami

Zip Code: 33172

Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 7:00 PM

Update Info

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Reviews

Excellent costumer service , went in looking for and engament ring and with no ideas or expectations of what i was looking for. Thankfully i had the help of two great associates (ana and axl) they found me the perfect ring . They even helped me with the budget i was working with. Ive shopped at kays at dolphin mall and wasnt relly happy about them but this particular experience made me a happy and a loyal costumer from kays fat internationall mall for years to come. Go there and ask for them ! You wont be dissapointed

 7 years ago (02-04-2018)

This place is horrible. I did a custom ring at this kay jewlers and was promised to have my ring in 8-12 weeks. I did not receive the ring till the 15th week that i was at the store almost every day (All they say is i am sorry).

 After that situation the ring needed to get resized and they said it takes 2 weeks to resize a ring and they will call me when its ready. That call never came. The 2 weeks past by and no ring. They ring came in the 3rd week. I was not able to pick up the ring since i was working so my wife went to go pick up her ring and they didn't let her pick up the ring. They say that i am the one that has to pick it up even though i called them directly to authorize and verify the account to give it to my wife. They did not allow her to pick up her own ring. This place is a total disaster and not to mention that the customer service just treats you like ass and is not willing to help.

 7 years ago (27-03-2018)

Staff are not interested in helping customers. They appear to look busy and service is dismal.

 7 years ago (21-02-2018)

Absolutely worst experience and quality ever. The manager is never there to help. All there is, is a bunch of teenagers who are helpless and always on their phones. Haven't been able to wear my necklace since May and it's August just to find out it keeps breaking because they burn/glue it back together. Absolutely never ever shopping here again.

 8 years ago (05-08-2017)

I would leave 0 stars if I could. I took one beautiful expensive yellow gold earring from Israel for repair and I was assured by the counter lady that they will repair it with the same gold color as the earring. It had a small tiny hoop piece broken that needed to be "glued" back. When I got it back, the area where the repair was done was WHITE, like a stain on the earring! I told the lady, this is not good, how can I have this stained (noticeable) on one earring! They offered to "fix" the problem by trying to gold-plate it in YELLOW again and when I went to pick it up, it looked completely different yellow hue than my other earring! They look like two different earrings! Now I cannot wear them because they look so different in color. They would not do anything about it, the "repaired" earring has the corners some kind of black hue! YES BLACK! and it looks horrible. I decided not to have the other earring look the same because it looks with a little black in it which does not make any sense! Sorry for the wordy paragraph.  I took to another jeweler and explained the problem and they said Kay Jewelers probably used too much heat to blend, so do not go to these people! horrible zero stars!

 8 years ago (02-05-2017)

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Kay Jewelers

Reviews, get directions and contact details for Kay Jewelers

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