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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Palm Beach Gardens today.

Address: 11345 Legacy Ave #110, Palm Beach Gardens, FL 33410, USA
Phone: (561) 776-0773
State: Florida
Zip Code: 33410


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Reviews
GO SOMEWHERE ELSE!! Con artists!! I have a 'Kay Jewelers Lifetime Battery' in a watch my husband bought for me. When battery goes dead, you take it to any Kay Jewelers and they replace battery. Inside of watch is marked so they know it was purchased at Kay. So these guys gave me a hard time but said they would replace it anyway. They DID NOT, and sent me out thinking they put new one in. Watch went dead within half hour!! WE VOLUNTEER WITH PBSO AND WENT ON DUTY THAT AFTERNOON, WATCH IS PART OF OSHA REGULATION UNIFORM !! THEY SHOULD HAVE DECLINED TO DO IT RATHER THAN LIE!!
7 years ago (22-09-2017)
Sheila and her staff are just amazing! She really takes pride in helping her customers. I will never go to another Kay Jewelers... This one is the best!
8 years ago (08-04-2017)
Purchased my wedding ring there last year. The ring sat in the box for 11 months and I just started wearing it 2 months ago. It is Scratched beyond belief. The older gentleman who sold it to us stated it Will hold up very well and will continue to look great, however this is not the case. We bought the service plan as we always do from Kay and jared, but apparently he did not add it onto the transaction as they will not service my ring. The sale person stated we would be able to take the ring to any jared or Kay and they would polish and resize it anytime and we would be covered if anything happened to it, but now come to find it was all lies. The only option I have it to buy the service plan which we assumed we did from the beginning and ship my ring away for 2 to 3 weeks. I hope this is not how they normally do business but we were lied to and that sales person really took advantage of us.
9 years ago (08-12-2015)
We bought our engagement ring here and had nothing but problems after the return policy ended. The ring we were promised wouldnt scratch easily basically scratches if you just breath on it. Very low quality gold sold at an up charge. Kay has re polished the ring 6 times in a year since we bought it because thats how durable the ring is. When we asked if we could eventually upgrade or trade in the ring at the time of sale we were told yes, but now we are told no. They tried to sell us a 2nd ring and told us how we can keep the ring we dont like in a box since it scratches easy and wear a more durable ring. Sorry Kat I dont need two rings and we already spent enough on one. I will never buy anything from Kay again, they dont have quality products.
10 years ago (01-10-2015)
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