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Reviews, get directions and contact details for Kay Jewelers

Story

Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our stores and online. Our jewelry consultants are empowered with the knowledge to assist each guest. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, The Leo Diamond®, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®. Come visit your Kay Jewelers in Paducah today.



"Since 1916, Kay Jewelers has grown from one store to more than 1,100 from coast to coast. As the #1 jewelry store in America, we know that offering fine jewelry at a great price is only part of the story. We are fully committed to providing a superior shopping experience - both in our local Kay Jewelers Store and online. Our jewelry consultants are empowered with the knowledge to assist each guest both online and in person. Shop our selection of engagement rings, wedding rings, diamonds, gemstones, gold, contemporary metals, watches and more. Kay Jewelers carries a wide selection of famous name brand styles, including Ever Us™, Neil Lane Bridal®, Adrianna Papell, Tolkowsky® diamonds and Le Vian Chocolate Diamonds®.""
Address: 5101 Hinkleville Rd #455, Paducah, KY 42001, USA
Phone: (270) 442-6074
State: Kentucky
City: Paducah
Zip Code: 42001


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 12:00 – 5:00 PM

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Reviews
This place has really gone down hill since R.B. Robertson closed and they merged together. All 3 jewelry stores Kay's, R.B. and Zales are owned by the same company. The Leo diamonds at Kays aren't what they used to be. The customer service definitely isn't professional. The man wouldn't even clean my ring. Thats always been a complementaries when you purchase jewelry with them. The gentleman and ladies that was at R.B.'s always took good care of theirs customers. They would go above and beyond to be sure you got the best service, diamonds and jewelry. Its sad when people are just at a job clearly for a paycheck and not to do the best at their job.
We bought a ring in 2016. The stones continue to come loose even after they got us to up grade .We are at the store now for the 6th or 7th time. OneofThe stones is loose again .Stay away from this store. Poor poor poor customer service!!!!!!!
I was emailed that my jewelry was ready to be picked up and drove over an hour to get it and the store was closed 4 hours early today. I guess that I won't be shopping here ever again.
My experience with Kays was a easy and enjoyable process. Cathaleen as very friendly and helpful and went above and beyond for me.
Always friendly and helpful. Love the warranty on our rings.
You can never get ahold of any one by phone or customer service. They just want to sell you something not help after .
Excellent service! Very professional. Always a pleasant experience.
They refuse to answer the phone.
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